Classic Chrysler Dodge Jeep Ram Fiat

They did a good and timely job of my service. Picked me up after the service, and brought me back to the dealership. Everything went great.

Jake was very friendly, listened to me, answered and addressed all my questions and concerns. Service was fast and efficient, will definitely be coming back here for all my vehicle services.

Everything went smoothly. Lyon stayed in contact and kept me updated with everything that was going on. There was nothing that I could complain about.

Good informed personnel with good kind attitudes. The dealership was clean and a all staff were helpful.

Service advisor Chris Pierson is the reason I will travel 20 miles 1 way to get my vehicles serviced. Honest, great customer service. As I stated on the other questionnaire, I have 6 Chrysler made vehicles from my Jeeps to Chrysler minivans, I met Chris Pierson at Clay Cooley years ago and would never trust my vehicles with anyone else. I am very particular, OCD and when Chris moved to Classic so did I. It is worth the 19.7 miles one way from North Irving, sometimes in traffic just to get my vehicles serviced. I have referred others to Chris and they as well travel a ways just for the service Chris provides. His knowledge and customer service is top notch. In this day and age, I beleave to many will only complain, but do not take the time to commend. The cashier and porter are also friendly when I show up. My Grammy has now started traveling to Classic 20 miles 1 way as well just because of Chris, and let me tell you, that woman doesn't like to many people, but she appreciates Chris with his honesty and upbeat customer service. Hope Chris stays at Classic, if he leaves many will follow! But he seems very happy with Classic, which means that dealer must be a great one one to work for. A good combination!!! Thanks Chris and thank you Classic.

I always bring my vehicle here for Service, Great customer service, so far so good

These guys rock! Very communicative and made the car buying process a breeze. I would recommend Marcos to anyone

The service department has always been great. They’re upfront about wait times and they usually get you out before the actual wait time they give you. Again the service great and fast.

Very knowledgeable team and very easy to do business with. I highly recommend this dealership for anyone looking for a new car. My experience was with the Jeep team.

I had an outside mirror replaced on my Promaster City at an exorbitant cost. It did not come in when they originally said it would and I never received a call telling me this, causing me to have to re-arrange my schedule for another day. Further, the service advisor was not aware that it would not come painted and after it was installed, he sent me a photo telling me that painting it would be extra! The nice chauffeur man told me the painter comes in on Tuesdays, as the service advisor did not seem to be around when I went to pick up the van. I have not had it painted yet, and feel I should not have to pay for this because a) the service advisor himself didn't even know it would not be painted (lack of training on your part) and b) I was told about it after it was installed! I have had my van serviced here before and have been happy with the work - and the mirror is fine - but the lack of communication was glaring this time around.