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Classic Chrysler Dodge Jeep Ram Fiat

(1,328 reviews)
Visit Classic Chrysler Dodge Jeep Ram Fiat
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
New (682) 978-5251 (682) 978-5251
Used (682) 622-8293 (682) 622-8293

Reviews

(1,328 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Chrysler Dodge Jeep Ram Fiat from DealerRater.

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I had a very pleasant experience with Classic Dodge,...

I had a very pleasant experience with Classic Dodge, Jeep! The salesman’s were great and made everything a pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mark, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new Jeep!

Chad Vanoven did a great job in helping me find and ship...

Chad Vanoven did a great job in helping me find and ship my vehicle. Being an out of state buyer they made my experience quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jacob, Thanks for your feedback on your recent visit to Classic Chrysler Dodge Jeep Ram Fiat of Arlington. I'm glad to hear that Chad was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Good experience overall, thanks to assistance from Gene...

Good experience overall, thanks to assistance from Gene Frizzell from nearby Classic GMC who introduced us to team at Classic CDJR.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

Chris was very professional and efficient. Great...

Chris was very professional and efficient. Great experience. I will definitely be back time and time again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Please don't hesitate to reach out if you need anything else.

Very happy to see service is still cntinue to improve,...

Very happy to see service is still cntinue to improve, keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

I had my 2020 longhorn 2500 fuel filter and oil changed....

I had my 2020 longhorn 2500 fuel filter and oil changed. When I got in my truck after there was diesel and grease all over door panel. The truck smelled like body Oder and diesel. Went back in to service manager and he said he would take care of it. 5 minutes later brings it back out. Still smelled like diesel and body Oder. I guess he thought by wiping the grease and diesel off door panel was taking care of it. He did tell me to bring it back the following week and he would detail it but I wasn’t going to wait 5 days for that smell to go away. So two hours and $50 later at car wash truck is like it was before the dealer had it

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

Consumer response

Adam, I did call your number and left a message before this post went public but have yet to receive a return phone call.

Fast and easy. I was in and out with no issues. Can’t...

Fast and easy. I was in and out with no issues. Can’t wait to go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

My salesman Adam Fowler was great there a good job...

My salesman Adam Fowler was great there a good job explaining everything to me and made the process fast and easy and enjoyable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Classic Chrysler Dodge Jeep Ram Fiat of Arlington are glad to have you as a customer.

This was a great place there were really friendly and...

This was a great place there were really friendly and took good care of us and the service was awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

The service was excellent. And they also washed my truck....

The service was excellent. And they also washed my truck. Thanks again for the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Larry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.