Blacksmoke Automotive

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 12, 2019

    Purchased a car that was found to have illegally installed compression fittings on brake lines. Having a shop selling cars with rigged brake lines is a... shop to avoid.

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    April 1, 2018

    Purchase a Ford Explorer. Realized a problem with gas gauge with 1st 24 hours. Informed dealership of problem. Stated could not repair at their shop but... bring it to a Ford dealership for repair and they'd cover the cost. Great, right? No, 6 weeks later, no repairs covered and won't return calls. Disappointed in customer service and follow through.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • July 22, 2017

    This place is awsome to do business with. They stand behind what they sell. Love the truck thanks Matt.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    November 17, 2017

    I called on a Buick they had listed for sale on cars.com and was informed that it had sold earlier in the week. It was still listed four days later when... I was back on the website. However, the lady I spoke to when I called was very polite and knowledgeable.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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