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GTX Auto Group INC

(195 reviews)
Visit GTX Auto Group INC
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
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2025 consumer dealer award
(888) 379-3963 (888) 379-3963

Reviews

(195 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of GTX Auto Group INC from DealerRater.

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Terrible place, stay away reneged on deal

I put a deposit down for a vehicle, we agreed on a price and that they would fix an issue that my mechanic alerted me to. Price was agreed on for them fixing this issue, and if they did not. They reneged on the deal 2 days later asking for more money. Dishonest and misleading to say the very least. Do not trust this company as they don't honor their own deals.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Ray, I find your review interesting in that nowhere in the review do you mention the fact that you actually bought the car at the price and terms negotiated. At no time did we ask you for more money, not even a penny. What we found was that the $700 repair your "mechanic" recommended was not needed and we weren't willing to do it if unnecessary. In an effort to satisfy you and salvage the deal we ultimately did do the repair and you were quite satisfied, at least on the surface. I gave you multiple opportunities to back out of the deal, yet ultimately you DID trust us and you DID do business with us and we thank you again for that.

Positive experience with your business

I found the staff at this dealership to be friendly and helpful. Greg answered my questions thoroughly and did not engage in any pressure. I am glad to have found them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beware of their 2005 TBird

The soft top and maybe the mechanism is in very bad shape Surprised this wasn’t rectified before listing it or at least mentioned in ad Almost drove 1000 miles to see but fortunately asked them to take off hardtop before I came down Kindly the salesman waved me off Very expensive fix

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Contacted me quickly

I decided not to buy a car at this time, but this dealer did reach out to me quickly after I showed interest on cars.com.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Mr. Sissoko

Excellent customer service. The whole buying process was made completely easy for me. I even received a military discount. The Ford Focus Titanium, manual definitely met my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GTX Auto

We just purchased a 08 Escalade from GTX. Everything went very smooth and Niko was fantastic to work with. Highly recommend for any used car needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Selection, service,savvy... it's all there

Driving the 2009 used crossover with 79K miles bought on Dec 26.. Large array of cars and trucks, some unique. Clean, modern pleasant facility but not overdone. Good guys to make a deal with: organized, reasonable, do what they say they'll do. I'll be back when I replace my SUV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was shopping for a Acura MDX

Greg was super, no pressure very laid back and he made me feel so comfortable an very outgoing. He was so helpful, that I ended up finding and buying my Acura MDX, he had it all detailed and paperwork ready when I came to pick it up.. I am shopping for another vehicle for my son and our start and most likely finish will be with GTX.. GTX has made me one happy owner of my Acura, and no financing, because they made it possible for me to pay cash.. Thank you Greg very being so helpful and making this happen for me and Serenity..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buyer

Dave made the experience a very pleasing one. No pressure, very good knowledgeable and very professional . Would go back with no hesitation. All the cars on the lot seemed to be good quality and priced well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service , clean cars

The entire experience was easy, no pressure and no waste of my time. Our sales person, Dave is someone I've already recommended to others. Purchase of car was a breeze. Impressed at how efficient and professional all were. Definitely earned my repeat business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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