Reviews
Buying/Service Experience
Great customer service! Quick and easy buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Omie, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Cameron was great, he really helped with all my wants and...
Cameron was great, he really helped with all my wants and needs!! I would definitely recommend going to see him and using Jim Ellis Kia Of Kennesaw!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Cameron was a great help! Thank you again for your business and recommendation, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
I appreciated the service for Jim Ellis Kia obviously a...
I appreciated the service for Jim Ellis Kia obviously a team effort. they took care of my repairs and had me back on the road in a couple of weeks. Everything is working fine. thanks.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Tremendous service as always. Diana is the cream of the...
Tremendous service as always. Diana is the cream of the crop, always delightful, courteous and eager to help. She is my go-to person for all my service needs. I would also like to give a shoutout to the young lady working as a porter. I believe her name is Ericka but not sure. She was working circles around the other porters and was extremely efficient. Kudos to her!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Car Repairs
No lie every one is very nice and helpful they explain things very clearly . They didn't do any repairs unless I gave them the okay to do so. And they also give you a tour so you can find everything. I would recommend Kia of Jim Ellis too.anyone and it's very very clean in there 5?????'s
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Candace, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Super
We found our salesperson James Wind to be friendly and caring about our car needs. He listened to what we wanted and thought out of the box. We ended up purchasing a different model which really fits our needs. We would highly suggest this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kathryn, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that James was a great help! Thank you again for your business and recommendation, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Had a great experience. Diana was friendly, I got a lot...
Had a great experience. Diana was friendly, I got a lot of work done using the wifi and I felt cared-for. Looking forward to my next visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
I shopped around at other Kia dealerships and none seemed...
I shopped around at other Kia dealerships and none seemed to have a great selection. My husband purchased his Kia the week before and suggested I try Jim Ellis. I was surprised at the selection and the experience. Everyone was warm and and fun, really a great experience. Hector was awesome, very informative and patient with us. I will never buy a Kia anywhere else. No price games like others or promises that aren't kept.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Hector and our team could help out! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Best Kia Service ever for us.! Helped us out in our time...
Best Kia Service ever for us.! Helped us out in our time of need. From out of town and wish our local kia service was half as good as these folks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Had a wonderful experience with Katy and all the other...
Had a wonderful experience with Katy and all the other associates that were introduced to us. Everyone was very friendly, accommodating and answered all of our questions. We loved the packages that Kia had to offer us and drove away in a brand new 2021 Kia Forte GT.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Katy and our team could help out! Thank you again for your business and kind words, and we hope you love your new Forte. Take care! - Madison Magnus, Customer Relations Manager