Reviews
I was very impressed with Denzel he made the car buying...
I was very impressed with Denzel he made the car buying experience great. He was very knowledgeable, professional and polite. There wasn’t any pressure and I was very pleased with whole buying experience. The finance man and the manager were great as well. Dana Sikes
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that Denzel was a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Alfredo was very friendly, knowledgeable and fun! They...
Alfredo was very friendly, knowledgeable and fun! They really worked with me so that I could drive my new car out as soon as possible!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Alfredo was a great help! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
I had a very good experience leasing a K5. Very hassle...
I had a very good experience leasing a K5. Very hassle free. All employees treated me with professionalism and courtesy. I was pleased with aspects of the transactoin.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope you love your new K5. Take care! - Madison Magnus, Customer Relations Manager
Brett was very helpful and answered all of our questions....
Brett was very helpful and answered all of our questions. We showed up at closing time and didn't realize it. Brett greeted us and we came back the next day because of his relaxed, inviting demeanor. We didn't feel pressured and are happy with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brett was a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Salesmen Bryson and Hector were knowledgeable and...
Salesmen Bryson and Hector were knowledgeable and helpful. Unfortunately there was a discrepancy between the sale price (last year's model) and the price I was asked to pay, but manager Michael Johnson agreed to refund the over payment, so I am happy. Not a fan of the $1295 Protection Package that is forced on all buyers, but most dealers probably add "options" like that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bryson & Hector were such great helps! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
We had an excellent experience with Bryson at Jim Ellis...
We had an excellent experience with Bryson at Jim Ellis Kia of Kennesaw. I inquired about a car and he wasted no time answering my questions and sending me pictures I requested. I asked for a quote and he wrote me one up at a fair price without unnecessary fees tacked on. We came to pick up the car the next day and the agreed-upon numbers were already printed out and ready to go for us. He walked us through the whole car before we drove off the lot and we couldn’t have had a better experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bryson was a great help! Thank you again for your business and kind words, and we hope you love you new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Very professional and courteous. The restrooms are clean...
Very professional and courteous. The restrooms are clean and a please to rest while waiting on your car to be serviced. They also offered me a ride back to my office.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Kia Service Dept Kennesaw, GA
15,000 mile checkup Diana Bell took care of all my questions, concerns, and needs. Very personable and knows her ?stuff?. Everyone we came in contact with extremely courteous and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tracy, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Car was not delivered on time and only came with one key...
Car was not delivered on time and only came with one key being only a year old. I think the dealership should have had another key made. Other than that, everything else was good.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we do apologize for any inconvenience the delivery and one key may have caused you. If you have any further questions or concerns, please do not hesitate to reach out to us. Take care! - Madison Magnus, Customer Relations Manager
Brett did a nice job and Brandan in finance was great....
Brett did a nice job and Brandan in finance was great. Was a busy Saturday and took a lot longer than I would have liked but the folks at Jill Ellis made up for it in the end.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brett & Brandon were great helps! We apologize for the wait time, but we're happy we could help out. Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager