Jim Ellis Kia of Kennesaw

My car was making some weird noises and I needed an Oil change. Diana kept me informed daily as they ordered parts to try and make the noise go away. This car was under warranty.

I had an excellent experience and would recommend this location to other. The people are just great..please continue this Service I will be back

Best service! They had me in and out in no time! Our service rep was so nice and made sure that we were taken care of! Definitely worth the drive!

Kevin was pleasant and understood our needs, wishes, likes & dislikes when selecting a vehicle. We got the features we wanted in the Sportage and we're happy.

They got me right in and told me it would take hour and half. It took exactly a hour and half. Very pleased with service.

Very good experience. No pressure. Great inventory in difficult times. Both our sales agents were helpful and pleasant. We received a fair trade in for our 2016 Kia Optima

We purchased a vehicle from Jim Ellis Kia in April. We had a great experience from start to finish. We browsed online and then made an appointment to see the vehicles in person. The salesperson, Ellie, was extremely thorough and listened to us when we talked about what we needed. She didn't try to up-sell us. She really tried to help us make the best purchase for our family. Because we were purchasing during a busy time, we worked with a few other people in the office to complete the financing and final paperwork. Everyone was thorough and their communication and follow-thru was excellent. Prior to our purchase, we visited a few other dealerships in metro Atlanta, and the customer service at Jim Ellis was by far the best.

Lavar and Camilla knows their stuff, like talking to them . They are always pleasant, look forward to talking with them each time we bring our car.My husdand and I, When we don,t see them we ask about them.

Went to test drive a particular model that no one else had in stock around me, and was pleasantly surprised by the company. I am not a fan of visiting dealerships, because while I love cars I do not usually care for salesman, and dealerships always have that predatory vibe. But Jim Ellis Kia didn't really feel like that. I was greeted courteously and guided directly toward the car I wanted to see by someone who simply wanted to make sure a customer was helped in a timely fashion. The sales associate was knowledgeable and professional the whole time, and sticks with you throughout the visit as a sort of customer advocate instead of sales rep. The finance manager was honest and seemed more concerned with helping us get a good deal than with making the most money possible on the sale. They introduced us to various department members who were all kind and professional. The test drive was interesting as they have clearly mapped out a course that allows a customer to take the vehicle out on the road and get a real feel for it but in a more controlled setting. I was not pushed, persuaded, coerced, or in anyway directed into my purchase by any member of the staff at Jim Ellis, though a purchase was not my intent when I arrived that day. I made my purchase because I enjoyed the car and it was the last one available, and they offered a very fair price with nice warranty and service options included. The staff that I met and worked with are the kind of people I would be willing to buy from again, and I can only say that about one other car salesman Ive dealt with. Overall, I'm quite satisfied with my visit and I believe that anyone looking for a good, unagressive car shopping experience with a group of people who doesn't just seem to want to take as much money from you as they can, would also be satisfied with a trip to Jim Ellis Kia.

Pleasant. No hassles. Sales rep listened to our likes/dislikes and our needs. He didn't pressure us into anything we didn't want.