Reviews
Katy is kind, sweet, knowledgeable, and beautiful too....
Katy is kind, sweet, knowledgeable, and beautiful too. She truly cares about your needs rather than just selling you a car. Buy a car from Katy, you won't go wrong.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Douglas, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Katy was a great help! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
From the moment we decided to go to Jim Ellis Kia, it’s...
From the moment we decided to go to Jim Ellis Kia, it’s been just awesome. Cameron was the best sales associate and we are so happy with our decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Cameron was a great help! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Dealership was great, Ellie was great, car is great. I...
Dealership was great, Ellie was great, car is great. I just have one complaint about Kia They automatically sign me up for SiriusXM. It happened with my sportage 3 years ago they hounded me for 6 months Even though I cancelled. They are starting again with my new Kia And I have cancelled again. You should not sign people up automatically without asking.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Ellie was a great help! We apologize for the convenience regarding SiriusXM and please don't hesitate to reach out to us if you have any further issues or concerns with that. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Great customer care and service.. Quality repairs done...
Great customer care and service.. Quality repairs done on my vehicle every time. Have never had a bad experience when taking my car there. Really great people!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
KC, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
2017 Sorento
Not happy the warranty didn?t cover the first time repair. And the car had only 28,000 miles. I had to take car back within 2 months for the same repair. They did fix it now. I hope. My service person, Diana did a very good job.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Judy, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Diana Bell, a Service Advisor was very friendly and...
Diana Bell, a Service Advisor was very friendly and helpful in explaining problems and repair options. She did an excellent job in coordinating a schedule for a quick turnaround to accommodate my tight schedule. Thanks Diana.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
I always received a great and professional service. I’m...
I always received a great and professional service. I’m very pleased with Diana’s assistance. This is the second time she has helped me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
24May
Always great, quality customer service and repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Krista, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Very efficient! Lavar was extremely caring and helpful...
Very efficient! Lavar was extremely caring and helpful to me! The wait was scheduled to take 2-3 hours. He provided a Lyft ride so I didn’t have to sit around while I waited. I wasn’t feeling well on the day I came in for service; he recognized it and took the lead by helping expedite me home as quickly as he could.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Jason Dale was my advisor. He checked me in, scheduled a...
Jason Dale was my advisor. He checked me in, scheduled a Lyft ride for me to work, kept me informed of the progress on my vehicle, and was there when I picked up my Sorento. A very good experience from beginning to end!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager