Reviews
Katy was great! She was very helpful and patient with my...
Katy was great! She was very helpful and patient with my parents and I on our car purchase. She was able to answer all our questions and concerns and made us confident in our purchase. Also appreciate Katy following up with us days afterwards to make sure everything was going well and if we had any concerns. If i'm looking for another Kia, I know where and to who I am going with! Keep up the great work Katy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jose, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Katy was a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
I worked with James Wind and he got me the most beautiful...
I worked with James Wind and he got me the most beautiful car!! I absolutely love it and my experience there. It’s my second car from this dealership!! Great experience!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that James was a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Very wonderful experience! Jim Ellis was the best...
Very wonderful experience! Jim Ellis was the best dealership that I visited during my car buying experience. Brett was very knowledgeable and was very helpful with all questions
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brett and our team could help out! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Mikey Downes - Service Advisor
Mikey was kind, professional, and informative with a great sense of humor; he is an exceptional part of the service department at Jim Ellis Kia in Kennesaw, GA.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Allison, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mikey was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Love my Kia Seltos
Brett Jones was very helpful and courteous. All personnel at Jim Ellis Kia were very helpful and professional!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brett was a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Do not buy from them!!!
Sadly don?t have anything good to say! Bought my car about two months ago. When I still did not get my license plate on my birthday (when the temporary one expired), I called in just to find out that they did not have me sign 1 document that is needed for the paperwork! Instead of them coming to me, I had to follow up. I also wanted to extend my temporary license plate as it?s outdated now however, could not as apparently the prior owner did not remove it from their name so there is a flag on the car which the dealership did not take car of either! Needless to say I don?t need all that stress right before our baby is due!!! Don?t go there they don?t seem to have their xxxx together!!
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Jessica, thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused you. Please don't hesitate to reach out to us if you have any further questions or concerns.
Brett Jones - Sales Representative
I came in to Jim Ellis of Kennesaw to possibly purchase a Kia. My daughter was once a customer of this same dealership and recommended I go there. My salesman Brett Jones was soooo AMAZING! Typically buy a car is a long and daunting experience. However, Brett made me feel like family throughout the entire process. He wasn't cold, robotic or pushy like a lot of sales associates are. But I literally was there for nearly 7 hours and it felt like I was hanging out with him all the while he was selling me a car LOL! The financing part of it was not intimadating and he made me feel comfortable with everything. I am now a new Kia Sportage owner and I will definitely refer people to Brett and Jim Ellis of Kennesaw!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Yvette, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brett and our team could help out! Thank you again for your business and recommendation, and we hope you love your new Sportage. Take care! - Madison Magnus, Customer Relations Manager
Katy was very knowledgeable about the 3 cars we test...
Katy was very knowledgeable about the 3 cars we test drove. She was able to answer any question my wife and I had and then some. She test drove first to show us how to work any of the extra functions each vehicle had to offer. Also, she was very nice, sweet, not pushy, and just an overall very pleasant experience. The dealership itself was very clean and many smiling faces around. Highly recommend Jim Ellis Kia of Kennesaw and Katy as car sales lady.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dylan, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Katy was a great help! Thank you again for your business and recommendation, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Katy was so awesome with providing the full experience of...
Katy was so awesome with providing the full experience of purchasing my car. She answered all questions and even followed up with me to see how I’m enjoying my new purchase. GREAT JOB KATY ! 😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Keylila, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Katy was a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
I was very pleased with Hector Green and the sales...
I was very pleased with Hector Green and the sales managers and the Brandon in finances. I love my new K5 and got a great deal as I traded in my 2016 Optima. I am excited to continue to be a Jim Ellis customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Hector was a great help! Thank you again for your business and kind words, and we hope you love your new K5. Take care! - Madison Magnus, Customer Relations Manager