Reviews
If you want to be treated like a valued customer, go to...
If you want to be treated like a valued customer, go to Jim Ellis Kia of Kennesaw! Lavar, Mikey and their technicians repaired an engine issue in an expedient manner, reviewed the repair costs and were friendly. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team was able to help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
James Wind was excellent to work with at Jim Ellis Kia of...
James Wind was excellent to work with at Jim Ellis Kia of Kennesaw. He was very attentive to the type of car and features I was looking for. Truly a great experience, thanks to James and will definitely refer him and Jim Ellis Kia of Kennesaw to family and friends. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
HK, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that James was a great help! Thank you again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager
Jim Ellis KIA of Kennesaw are very helpful and very nice...
Jim Ellis KIA of Kennesaw are very helpful and very nice and I will continue to use them for all my Kia needs and car care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
We had an excellent experience at Jim Ellis Kia. We were...
We had an excellent experience at Jim Ellis Kia. We were greeted right away by Bryson. He was amazing. Kept us in the loop constantly. We explained what we wanted. Bryson did not try to over sell us on anything. Respected our wants and needs. Great Job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bryson was a great help! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
I made an online appointment, to wait at the dealership,...
I made an online appointment, to wait at the dealership, for the 7,500 mile first required service to be performed on my 2021 Telluride SX. Jason wrote up the service order on time and the service was performed in about 30 minutes while we waited in the customer lounge enjoying breakfast bars and coffee. Jason pulled our SUV into the service bay when completed so we would not have to go out in the rain all for an impressive 5 star professional service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
It was easy to make my appointment and the service tech...
It was easy to make my appointment and the service tech on the phone answered my questions about tire prices. The staff are always friendly when they take my temperature and get my keys. Lavar, the service tech in charge of my vehicle, explained all the services that came with the 30,000 mile check up and reviewed options for tires with me. He was upfront and honest about the cost and the time it would take. Lavar went above and beyond when he realized that I was staying during the service because I live 30 minutes away - he went directly to the service guys and found one who could take my car immediately so my wait was 30 minutes shorter than expected. Kia of Kennesaw has a great team in the service department!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar and our team were able to help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Service department is kind, courteous, and efficient. Did...
Service department is kind, courteous, and efficient. Did an incredible job communicating progress during service appointment and procured matching touch-up paint at cost. Highly recommend this Service Department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Staff was nice and provided wonderful service. Service...
Staff was nice and provided wonderful service. Service was done timely. I was notified and didn't have to rush. Cost was fair and reasonable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Bryson and the Jim Ellis team worked hard to overcome...
Bryson and the Jim Ellis team worked hard to overcome manufacturer delivery issues which delayed my purchase. In the end, they were able to work with me to drive away with the Telluride that had everything I wanted! Thank You for partnering with me provide a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bryson and our team could help out! Thank you again for your business and kind words, and we hope you love your new Telluride. Take care! - Madison Magnus, Customer Relations Manager
Very friendly staff, overall had a great first visit to...
Very friendly staff, overall had a great first visit to this Kia dealership. Mikey was very helpful and informative about what was going on with my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mikey and our team were able to help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager