Reviews
Eli is amazing! She has great customer service and is...
Eli is amazing! She has great customer service and is very personable. She made my car buying experience the best. She listened to my needs/wants, checked on me frequently during the waiting process and was very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Ellie and our team could help out! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
Lavar always meet you with a smile, he is friendly...
Lavar always meet you with a smile, he is friendly willing to go the distance for you. Always have a good experience at your dealership. And will be back soon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Hector was a pleasure to work with!! He was very...
Hector was a pleasure to work with!! He was very knowledgeable of the Telluride and kept good conversation while we waited on finance. Chris made the rest of the deal finish up smoothly. Would recommend and return in the future!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Hector and our team could help out! Thank you again for your business and recommendation, and we hope you love your new Telluride. Take care! - Madison Magnus, Customer Relations Manager
I have always had the best experience at your dealership...
I have always had the best experience at your dealership ... friendly employees and great service. I love Diana Bell.... she takes a personal interest in you and your car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Use KIA for all of my service. To date have always had...
Use KIA for all of my service. To date have always had good success. The employees in the service department are always professional and provide good customer service. The waiting area is very clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Buying our new car from Jim Ellis Kia was a wonderful...
Buying our new car from Jim Ellis Kia was a wonderful experience and we love our Telluride! James Wind was extremely knowledgeable and had amazing customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that James and our team could help out! Thank you again for your business and kind words, and we hope you love your new Telluride. Take care! - Madison Magnus, Customer Relations Manager
James Wind was very knowledgeable and helpful. Not pushy...
James Wind was very knowledgeable and helpful. Not pushy at all. Answered all of our questions. Completed the buy process with no negative surprises. The length of time the entire selection and purchase process took met our expectations. We would recommend James and JE Kia to our friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that James and our team could help out! Thank you again for your business and recommendation, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
Best new car purchase I've ever had. Brett was very...
Best new car purchase I've ever had. Brett was very knowledgeable about the Telluride. Every one I dealt with were very helpful. Love the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brett was a great help! Thank you again for your business and kind words, and we hope you love your new Telluride. Take care! - Madison Magnus, Customer Relations Manager
Best sales person ever. Easiest car purchase ever. I...
Best sales person ever. Easiest car purchase ever. I made my needs clear and Ellie made the purchase a breeze. I got exactly what I set out to purchase for an unbeatable price
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Ellie and our team could help out! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
I am pleased with the service i receive. It does seem...
I am pleased with the service i receive. It does seem that I can expect to pay anywhere from $400 up every time i visit, no matter how small the issue. The service department has gotten better with the additions of Camille, Jason, and Diana. I was able to get a loaner yesterday which helped a lot. I would suggest a little common sense regarding the rule of filling the tank back up. I only traveled about 25 miles tops, and it took almost that many miles to find a convenient gas station to refill the 1.5 gallons I used up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Tom, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager