Reviews
Jason is AWESOME!..... HE HAS AN AWESOME PERSONALITY AND...
Jason is AWESOME!..... HE HAS AN AWESOME PERSONALITY AND SHOWS CARE AND CONCERN LOVE HIM!...I was not feeling well on one of my visits to Kia,Jason made sure I was comfy and made me some tea ,checked on me to make sure I was ok.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Not trustworthy
Awful experience. Tried to get me to replace my alternator when all I needed was a battery.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Quick and satisfying service. Mr. Frederick was attentive...
Quick and satisfying service. Mr. Frederick was attentive to my needs, understood my issues and solved my problem in a very timely manner. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! We're so glad that our team was able to help out, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Sportage
Great place to buy a new car. The salesman was knowledgeable and friendly, and very patient .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Teri, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
Service visit was well done, efficient and service staff...
Service visit was well done, efficient and service staff were quite knowledgeable. Setting up the appointment was convenient and staff made sure all warranty requirements were met.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! We're so glad that our team was able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
I would first like to say that Jim Ellis dealerships...
I would first like to say that Jim Ellis dealerships overall provide a great experience. I have purchased my last four vehicles through a Jim Ellis dealer. That being said, the Jim Ellis Kia staff were the best. The experience was very low key and relaxed without once feeling stressful. The Jeep was exactly as described and was and excellent deal. I appreciate the entire staff and their professionalism and customer service but special thanks to Kevin. Glad I chose this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Kevin was a great help! We're so glad that our team was able to help out, and we hope you love your new Jeep. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Diane was helpful, happy, courteous, & knowledgeable....
Diane was helpful, happy, courteous, & knowledgeable. She made sure my car was in and out in a timely fashion. Thank you all for working so hard to keep customers safe.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we are so happy that Diana was a great help! We're so glad that our team was able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
The service center at Jim Ellis is top notch. We were...
The service center at Jim Ellis is top notch. We were treated with care and concern and it went really well. The time to wait was not too long and it was a comfortable wait. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Service
I love this service Dept -they are the Best of the Best!!! Lavar is my go to guy- he always takes great care of my car and always with a smile!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Terrene, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Actually a top notch buying experience
Very good experience. Would buy from this dealer again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Todd, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager