Reviews
service rep forgot to enter the proper coupon and I...
service rep forgot to enter the proper coupon and I luckily checked and had him enter again before payment. Otherwise the service itself was good.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Brian Gallagher was a pleasure to work with. His level...
Brian Gallagher was a pleasure to work with. His level of customer support and commitment is very hard to find. I would recommend Brian and Jim Ellis Kia to everyone. His manager Z was eager to help an ensure we received everything that we needed. We are very happy with our purchase and cannot recommend them enough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brian & Zee were such great helps. We're so glad that we could help out, and we hope you love your new car. Thanks again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager
Excellent Customer Service
Best customer service !!!! Jason is the best and even though I live in Cartersville, I will drive to Kennesaw due to the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Valeshia, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Lauren Samanie
Was fast and efficient! Lisa was great at keeping me informed. Jason was great at the transition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lauren, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa & Jason were great helps! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
We are always treated as family. Jason and Lavar never...
We are always treated as family. Jason and Lavar never disappoint, are fair and honest and go out of their way to make sure all necessary repairs are taken care of expediently
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason & Lavar were great helps! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
As always, a very pleasureable experience. Lisa was a...
As always, a very pleasureable experience. Lisa was a huge help and made sure I left smiling.I will return soon for the additional services due for my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
We got the car we wanted in a reasonable amount of time...
We got the car we wanted in a reasonable amount of time for a reasonable price. Not sure what else you could want from a dealership. The fact that everyone was friendly, knowledgeable and helpful was an added bonus. We've bought our last three cars from Jim Ellis, and will likely buy the next one there too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out. We love hearing from our loyal customers as yourself, and we hope you love your new car. Thank you again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager
Professional, no nonsense, no hard sell, truly helpful....
Professional, no nonsense, no hard sell, truly helpful. IN and out in a minimum of time. Right time, right car, right salesman. A great transaction
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
Phenomenal Service, Friendly Inviting Atmosphere,...
Phenomenal Service, Friendly Inviting Atmosphere, Knowledgeable Of The Company And It’s Products, And James Wind Is Amazing I Have Never Had A Car Buying Experience This Perfect
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that James was a great help! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
I love u Camille Thanks for everything every time we...
I love u Camille Thanks for everything every time we meet, I believe you do your best enforce to make me feel confortable and happy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager