Reviews
This dealership is very professional Lisa King in the...
This dealership is very professional Lisa King in the service department is awesome! She is very professional and have excellent customer service. I highly recommend Lisa King in the service department she really knows how to treat customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! Thanks again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Service representative was congenial and informative...
Service representative was congenial and informative during a recall check on potential sensor malfunction. The waiting area was much noisier then other dealerships I have visited..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Telluride
Overall nice experience, no pressure at all, staff very friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
I had a good service experience. I was concerned about...
I had a good service experience. I was concerned about one of the service reps not wearing a mask. Not safe with current virus protocols.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! All of our staff should be wearing masks, and we will bring this up to management to ensure this doesn't happen again. Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Always pleased with my service visits. Jason takes very...
Always pleased with my service visits. Jason takes very good care of my service needs and makes me feel like a valued customer. I highly recommend Jim Ellis Kia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Camille Williams was excellent and the reason that I use...
Camille Williams was excellent and the reason that I use your dearlership for service though I don't live nearby. Excellent service from Camille Williams. She is extremely knowledgeable and pleasant and extremely helpful throughout the process. Wonderful experience!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Very pleasant people to work with on my purchase....
Very pleasant people to work with on my purchase. Katherine was professional, friendly and expedient. I highly recommend Jim Ellis for both new and used vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Katherine was a great help! Thanks again for your business and recommendation, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
Everyone from front to back always do a stand up job. I...
Everyone from front to back always do a stand up job. I have been coming for years and I always have a phenomenal experience. Thank you again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
This was my first time purchasing a vehicle from Jim...
This was my first time purchasing a vehicle from Jim Ellis dealership. It went very well. One, they have nice vehicles under ten thousand dollars that is perfect for a college student. The sales person did not pressure me and my daughter into buying from them. He was courteous and patient. Next time I am ready to purchase another vehicle I will consider Jim Ellis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager
Fast, easy and straightforward. Working with dealers is...
Fast, easy and straightforward. Working with dealers is typically a nightmare, but Jim Ellis Kia of Kennesaw broke the mold. Thank you again, Don and Greg.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Greg & Don were great helps! We're so glad that we could help out, and we hope you love your new car. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager