Reviews
Diana got me in and out as promised and provided me a...
Diana got me in and out as promised and provided me a Lyft ride to go shop while the work was being done. Car was washed and vacuumed and looked great when I picked it up. All the work was performed as quoted and Diana kept me informed of the status of the work being done. Lavar also helped me out by sitting in my car and figuring out a problem I was having with the phone service in the car. I appreciate him taking the time to help me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana & Lavar were great helps! We're so glad that we were able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
We had a great experience buying our new Telluride! We...
We had a great experience buying our new Telluride! We would recommend Jim Ellis Kia to our friends and family. We will be return customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! We hope you love your new Telluride, and we thank you again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager
Brandi went above and beyond to ensure that my needs were...
Brandi went above and beyond to ensure that my needs were met, even after my purchase was complete. I'm so appreciative of the care she gave me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brandi was a great help! We're so glad that we were able to help out, and we hope you love your new car. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
I wanted to begin with my sales rep, Denzel, he was...
I wanted to begin with my sales rep, Denzel, he was fantastic at the beginning, from, the initial greeting through each step of the purchase to me leaving with my awesome 2020 Kia Soul! Love my car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Denzel was a great help! We're so glad that we were able to help out, and we hope you love your new Soul. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Excellent experience, no playing games, fair price, fair...
Excellent experience, no playing games, fair price, fair trade-in. Just what we were looking for, and no difficulties. All staff we encountered were very polite and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out. Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
Lisa King has amazing customer service skills. She took...
Lisa King has amazing customer service skills. She took care of my needs by keeping me updated and making changes to scheduling in order for it to work for me. She is a keeper!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! We're so glad that we were able to help out, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
pleasant experience. I felt taken care of by Lisa King in...
pleasant experience. I felt taken care of by Lisa King in the service dept. She kept me informed the whole way by phone and even called my a Lyft so i could wait at home. She is great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! We're so glad that we were able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Excellent service as always, very satisfied with work and...
Excellent service as always, very satisfied with work and time it took to replace 4 tires, oil change and system inspection. Lisa King and her team are a credit to Jim Ellis Kia of Kennesaw.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Great communication when my repair was going to take...
Great communication when my repair was going to take longer than expected. Good safety protocols. Check in was easy and quick. Would recommend to all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out. Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
In and out. The service was quick and Lisa King was very...
In and out. The service was quick and Lisa King was very helpful. I really appreciate you guys washing my car free of charge too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! We're so glad that we were able to help out and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager