Reviews
Survey for Service/ repaired on 11-04-2020
Appreciate the ?Awesome ? and professional service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Great experience
I had the best experience buying my 2021 Telluride SX! Couldn?t have asked for a smoother experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ashley, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! We hope you love your new 2021 Telluride SX, and we thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Great follow up pleasure to do business with very happy...
Great follow up pleasure to do business with very happy with my car. Quick and easy transaction. Got the exact car I was looking for
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
This company has been spamming me and refuses to stop...
This company has been spamming me and refuses to stop after multiple requests. I have now blacklisted your domain and wish you nothing but bad karma.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about the situation you have described, and we apologize for any inconvenience this may have caused you. At your earliest convenience, please reach out to us via email at madisonm@jimellis.com so we can try our best to resolve this issue for you. We look forward to hearing from you. Best regards, Madison Magnus, Customer Relations Manager
Jim Ellis Kia Service Team
Another excellent experience with the service team at Jim Ellis Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Cameron our salesman and Michael our finance guy were...
Cameron our salesman and Michael our finance guy were extremely professional and personable. We have bought and sold cars for decades, they made it a smooth and pain free process. Would highly recommend this dealership! Tim Kincade
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Cameron & Michael were great helps! We're so glad that we could help out, and we hope you love your new car. Thanks again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager
Bryson Smith was the most informed auto salesperson I...
Bryson Smith was the most informed auto salesperson I have ever worked with. He knew everything about the cars we looked at and understood the process, inside and out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bryson was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Jason was extremely helpful! He was pleasant and...
Jason was extremely helpful! He was pleasant and personable to work with. Great service and communication. Jason kept us up to date on everything going on with our car repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Jim Ellis Kia dealership
Cameron was awesome. Would give his name out again and again. He?s the best
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Timothy, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Cameron was a great help! Thank you again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager
Change oil filter
Very good people and customer service I?ll be back soon excellent service thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase