Reviews
Larry was great to work with. He was professional and...
Larry was great to work with. He was professional and helpful, never pushy or rude. I would totally work with Larry and your dealership again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry was a great help! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Pleasant experience, as always! Lavar is always easy to...
Pleasant experience, as always! Lavar is always easy to work with and keeps you informed and updated about your vehicle’s service. Highly recommend Jim Ellis Kia!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
James was an amazing person to work with. I went in...
James was an amazing person to work with. I went in knowing pretty much exactly what I wanted which I expressed to him. He had everything ready to go when I arrived and gave us a ton of helpful information. We were super impressed and felt like we were in great hands!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that James was a great help! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
The entire team at Jim Ellis Kia were exceptional,...
The entire team at Jim Ellis Kia were exceptional, professional and very friendly. Their honesty and thorough prognosis of our vehicle was clearly communicated and executed. We will be returning to them exclusively for anything our vehicle needs in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words. Take care!! - Madison Magnus, Customer Relations Manager
The service department was able to schedule my...
The service department was able to schedule my appointment for the very next day. I greatly appreciated this as my check engine light was on. Another dealership could not accommodate me for three weeks. Diana was extremely professional, courteous and efficient. She also completely explained all services performed and the pricing. I also appreciated the complimentary Lyft service! I will continue to use Jim Ellis Kia of Kennesaw!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! We're so happy that we were able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Diana took good care of us. Car was in for a recall....
Diana took good care of us. Car was in for a recall. Work was completed while I waited. Work was completed and the car was washed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
We had service, new tire and body damaged fixed all at...
We had service, new tire and body damaged fixed all at the same time. Very happy with it all. Diana was great to deal with and kept us informed on everything that was done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Camille has great customer service ! The area was very...
Camille has great customer service ! The area was very clean and staff was very friendly . It was also quick! I would recommend to another person !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
This dealership has always made me feel comfortable every...
This dealership has always made me feel comfortable every time I have brought my vehicle in for service. I love this Kia Soul . Can't wait to buy my next Soul.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
I walked in and was greeted by everyone who walked by me....
I walked in and was greeted by everyone who walked by me. Everyone was super friendly and they did a great job. I especially liked Camille Williams and how friendly she was as well!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager