Reviews
Had no issues when I went to trade in my car. All the...
Had no issues when I went to trade in my car. All the staff was excellent and very helpful. I would definitely recommend using Jim Ellis!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager
This was our first online purchase of a vehicle. The...
This was our first online purchase of a vehicle. The experience was simple and completed faster than expected. Our sales rep was knowledgeable through the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Greg was AMAZING!!!!! Very friendly, personable and...
Greg was AMAZING!!!!! Very friendly, personable and honest! We walked in told him what we wanted and how we wanted to do it and 1 hour later I left completely satisfied with my new car! Thank you so much Greg for making my experience quick, easy and fun!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Greg was a great help! We're so glad that we were able to help out, and we hope you love your new car. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Great service. I was able to get an appointment next day...
Great service. I was able to get an appointment next day after I saw my engineer smoking. My car was ready sooner than expected as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Lavar greeted me as a new member of the Jim Ellis Kia...
Lavar greeted me as a new member of the Jim Ellis Kia family with a big smile. His smile never diminished and he was on top of my auto needs and exceeded meeting them. Great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Lavar was nothing short of amazing! He turned my fear and...
Lavar was nothing short of amazing! He turned my fear and anxiety about car troubles into an overall pleasant experience, which is definitely not an easy task.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
My salesman Greg did a outstanding job making sure...
My salesman Greg did a outstanding job making sure everything was ready when I arrived to test drive my new Forte. I will go to Jim Ellis over any other dealership.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Greg was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Working with Lisa is wonderful. She kept me informed of...
Working with Lisa is wonderful. She kept me informed of status of my vehicle during the time it was in service. She also was very knowledgeable of any recalls my car would need. Pleasure to work with her.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
I had a really good experience at Jim Ellis. After...
I had a really good experience at Jim Ellis. After receiving what felt like a slick salesman pitch at another dealership Greg’s style was straightforward and easygoing. Erika from web sales had laid the groundwork by being responsive without being pushy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Greg & Erika were great helps! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Had to get a mirror installed (upgrade!) and worked with...
Had to get a mirror installed (upgrade!) and worked with Chris in the service department. He was absolutely wonderful! He made sure I had a good place to setup and work for a an hour or two and took great care of my vehicle. I even got a wash :) Thank you, you guys are amazing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Chris was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager