Reviews
Excellent car shopping experience. Mr Larry was a really...
Excellent car shopping experience. Mr Larry was a really professional and concious salesperson. Larry maintained me informed of all and every step in the purchase process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry was a great help! We're so glad that we were able to help out, and we hope you love your new car. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Working with Larry was great. I do not like dealing with...
Working with Larry was great. I do not like dealing with pushy car salespeople. He is anything, but that. He is kind and caring to your needs while also very thorough in explaining or answering any questions you may have. I will be back to visit him at this dealership as soon as I talk my daughter into a Kia as well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry was a great help! We're so glad that we were able to help out, and we hope you love your new car. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
This was my first time buying a car and the process was...
This was my first time buying a car and the process was made easy and even enjoyable by Jim Ellis Kia. Katherine is a rock star! I am so in love with my 2020 Kia Rio S! The dealer/sales team was transparent and had no hidden fees/agenda. I highly recommend Kia - they are the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Katherine was a great help! We're so glad that we were able to help out, and we hope you love your new 2020 Rio. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Katherine was absolutely amazing and took all the time we...
Katherine was absolutely amazing and took all the time we needed for her to help us get the vehicle we wanted. Chris was our finance guy and was hands down the best. Our family will always return as well as pass it on. THANK YOU!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Katherine was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Camille was very friendly and explained everything...
Camille was very friendly and explained everything completely.! I had to get back home to my son and could not wait while they worked on my car and she arranged for a Lyft to take me home! This was my first time visiting and I was very impressed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Lisa was quick and professional. Even with being slammed...
Lisa was quick and professional. Even with being slammed she remained calm and handled each customer with care. I do not know how many Kia dealerships I pass (living in Perimeter), but I always choose Jim Ellis Kia of Kennesaw. Great service all the time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! We're so glad that we were able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
The salesperson was very helpful. The price of the car...
The salesperson was very helpful. The price of the car changed online once I showed interest in buying it. Overall good experience, but make sure to take a screenshot of the price before you arrive at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that we could help out! In regards to our pricing, please reach out to us via email at madisonm@jimellis.com to discuss any concerns you may have. Take care! - Madison Magnus, Customer Relations Manager
When I arrived the sales person I had the appointment...
When I arrived the sales person I had the appointment with was out on a test drive. The manager quickly got someone else to assist me; they didn't waste my time. I love my new Kia Niro EV!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we're so glad that you love your new Niro EV. Take care! - Madison Magnus, Customer Relations Manager
We love Kia. Purchased a Soul for our daughter. Kia has...
We love Kia. Purchased a Soul for our daughter. Kia has also sponsored the B.R.A.K.E.S program that teaches young drivers how fast they can loose control of a vehicle and how to avoid a crash. It’s a great class and my daughter has been accident free now since she started driving 7 years ago. Kia needs to build a small or midsize truck for the US market.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! We hope your daughter loves her new Soul, and we're so glad that we could help you find the perfect car for her. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
I should have mentioned that we just bought a 2021 Seltos SX and love it. We got the Soul a while back and our previous experience with Kia is a primary factor purchasing the Seltos.
Very professional, took time and care with us to get us...
Very professional, took time and care with us to get us to where we needed to be to get the car we came for, I’m happy with my purchase and experience, Brandon was a pleasure to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brandon was a great help! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager