Reviews
Insisting I say something about my recent visit is...
Insisting I say something about my recent visit is annoying enough as it is, but insisting it be 21 or less words is a bit much. Service, friendliness of personnel, etc., because it was GOOD as always.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Greg Landry helped me find the perfect car! He was truly...
Greg Landry helped me find the perfect car! He was truly committed to getting what I needed. I walked in feeling defeated with car shopping and he turned it around. I wi definitely go back to him for my future cars!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Greg was a great help! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
Service was great and the work was done quickly. During...
Service was great and the work was done quickly. During this time of social distancing, I was made to feel comfortable and that the dealership was taking every precaution to keep customers safe.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Worst experience ever. Service advisor failed to advise...
Worst experience ever. Service advisor failed to advise that my vehicle was even finished. I had to go check if service order was dropped off.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about the situation you have described, and we apologize for any inconvenience this may have caused you. Please don't hesitate to reach out to us if you have any further questions or concerns. Take care. - Madison Magnus, Customer Relations Manager
Great service, friendly staff and clear communication....
Great service, friendly staff and clear communication. Diana was very helpful. I got a good deal on new tires and helpful feedback on other device needed. The courtesy Lyft ride was helpful as well!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Everything was great! Dianne was super helpful and even...
Everything was great! Dianne was super helpful and even got me a ride home so I didn't have to wait there. They did a great job with my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Always get excellent service. They always are prompt and...
Always get excellent service. They always are prompt and provide comfortable area to wait in. The service technician always provides a complete review of what was done and reviews additional service needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
KIA of Kennesaw always provides great customer care and...
KIA of Kennesaw always provides great customer care and service. I bought my car from this dealership and I have always used their service team to service both my vehicles. I normally work with Diana Bell but this time I had interaction with Lisa King and she was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana & Lisa are great helps! We're so glad that we were able to help out, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
First it is necessary to understand that I compare...
First it is necessary to understand that I compare searching and buying a car to getting a root canal. With that said, coming to Jim Ellis Kia and having Greg Landry/sales and Donald Dugan/manager to help me, made the experience actually enjoyable. I gave them the numbers I could work with and what I was looking for and they both worked hard to make it happen. There was never a push to buy (like-We really need to sell some cars this week.) Greg assured me he was there for me and he was. Don was patient with my financial concerns of buying a car and made it happen. I truly appreciate them both for everything they did to help get me in my new Soul. When it came down to the Financial part Chris made the paperwork easy to handle as well. Everyone was friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that we could help out! We're so glad that Greg, Don, & Chris were all great helps! We hope you love your new Soul, and we thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
We think the world of Diana Bell. I can always count on...
We think the world of Diana Bell. I can always count on her for being friendly, timely, and honest. She is such a great asset to the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager