Reviews
Jimmy H was the best!! From the test drive of a telluride...
Jimmy H was the best!! From the test drive of a telluride to the week wait for my brand new one to get delivered to walking me through all the bells and whistles.... he was patient, kind, and was always there to answer any questions I had! And Chris, in finance, was great too! Everyone from the front desk girl to the general manager were all friendly and made us feel like this was the right place to purchase our new car!! Would definitely recommend everyone by their car from here!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so glad that Jimmy was a great help! We hope you love your new Telluride and we're so glad we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Well trained and able staff
I visited multiple Kia dealerships before making a decision to purchase. The staff at JE Kia of Kenessaw is very professional and stays engaged from the initial conversation to handing over the car keys. They addressed all my needs. Delivered the car on time, in clean condition, and also gave me a free JE package discount. It added tints, a lifetime powertrain warranty, door safety covers, paint and indoor protection, and free Key FOB. What can you ask more? And to tell you one more thing, they gave me a tank filled with gas and also put Nitro Gas in my tires. I am definitely their lifelong customer already. And my new Kia Seltos is amazing! and yes Brandon is a super star!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that Brandon was a great help to you! We hope you love your new Seltos & congrats on your new car. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Thoroughly enjoyed service. Jason was very capable,...
Thoroughly enjoyed service. Jason was very capable, explained everything in detail, offered refreshments and got me a great ride home. When I picked up my Sportage, was pleasantly surprised at the cost.. love my Kia and looking forward to working with Ellis again...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Jimmy was amazing!!! I found the perfect car and had a...
Jimmy was amazing!!! I found the perfect car and had a blast hanging out while I waited for financing! I plan to come back for all my Kia needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that Jimmy was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Greg was Great
Greg was very helpful and professional. I really appreciate that he will deliver the car to us, he was easy to work with and was considerate of our time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Greg was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Great and easy to work with. We couldn't make it down to...
Great and easy to work with. We couldn't make it down to Georgia for a week or so and they were kind enough to hold the vehicle for us. super friendly staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Diana Bell worked it out!
Diana went to the extra mile to make sure our 2008 Sedona was in top-notch condition when it left the service center! Jason Dale assistance made sure our experience was complete.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana & Jason were great helps! We're so glad we could help out, and we thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Always a pleasure. I have never been dissatisfied with...
Always a pleasure. I have never been dissatisfied with any area of this dealership. Anytime business was conducted here, it was always phenomenal. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
NO ONE ANSWERS THE PHONE
Dropping off my car was seamless. i dropped it off at 8:30 am with Camille was told it would be about two hours which was fine because i had planned to pick it up after 1:00. Around 1:30 i called to make sure it was ready as i had not gotten the call saying so... i called no less than 10 times with no answer from service. on one of the phone calls the receptionist said i can see this person at their desk i will send you there again no answer. i deiced to just go up there when i walked in there are three people sitting at their desk and i said i have called 10 time with no answer and the reply i got was well no one is here to answer the phone!! Diana helped me who is always wonderful. she was the only saving grace
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We apologize for any inconvenience the phone situation may have caused you, and we thank you for your patience during this time. Thanks again for your business and review. Take care! - Madison Magnus, Customer Relations Manager
Easy to deal with
Dealer is the best i have ever dealt with.All the people seem concerned and their best to help anyway they can.would recommend them to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager