Reviews
Lavar was wonderful
Lavar did an excellent job making sure I was taken care of this time around. He alone has restored my faith in Jim Ellis Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
Your comments keep us motivated and working hard for all our guests! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!
Once again Jim Ellis proved that they are for real. From...
Once again Jim Ellis proved that they are for real. From the moment you drop off your car till it’s done, Courtesy, outstanding care, and most important price with quality. Mark Lewis is the best. Thank you all for such great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Mark did an excellent job of explaining the work and...
Mark did an excellent job of explaining the work and making appropriately suggestions. I will certainly return for future service needs. Thanks for fitting me in on my tight schedule. 🙂
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Diana Bell is my best and awesome on service department....
Diana Bell is my best and awesome on service department. She always give good service and always perfect when I need maintenance my car. I’m very happy and trust her.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Service
Mark Lewis was just wonderful to us - very thorough, polite, kind and the list goes on. He was a gentleman from the beginning to end. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Oil Change and Key replacement
The service was great! My service was completed within one hour and my service agent went above and beyond to meet my needs. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so glad we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Great Customer service. Lavar went above and beyond the...
Great Customer service. Lavar went above and beyond the call of duty to make sure I was satisfied Thanks Lavar. You were Amazing to me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
This service department runs like a well-oiled machine!...
This service department runs like a well-oiled machine! They provide excellent customer service!! Trustworthy, reliable, knowledgeable and friendly employees, in a safe and welcoming environment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Jason is amazing
I do love everyone in this shop but, Jason has always taken great care of me. He is AMAZING! He is always upfront with me and works with me to do the most important stuff first if I ever need more service than I anticipated.Its nice to feel like you are not being taken advantage of just to get more money. He knows me and he knows I am going to question everything. So for example I had to get new brake pads but I only came in for the Oil change. He knew I was going to question if I really needed to do brake pads so he took a picture of my pads for me to show me. I appreciate that. ..... Then I told him that I was in a hurry he made sure the service was done quickly and in an hr he had it done. That's the best service person you have. I keep coming here because of him. I look for him every time I walk in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that Jason is always a great help to you! We're so happy we could help out, and we thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Jim Ellis Kia (formerly Cobb County Kia) has been my...
Jim Ellis Kia (formerly Cobb County Kia) has been my go-to shop for buying both of my Souls and for servicing those vehicles. They are always professional, helpful, knowledgeable & friendly. I can depend on their Service personnel to only recommend what’s needed rather than trying to sell me services or parts just to make a profit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager