Reviews
They very understanding and willing to work with me. The...
They very understanding and willing to work with me. The communication was great and I was kept informed on all changes. I absolutely love my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear you love your new car! Thank you for your business, take care! - Madison Magnus, Customer Relations Manager
My issue was given full attention in a very timely and...
My issue was given full attention in a very timely and cordial manner. I appreciated Mark having a loaner car ready when my car was towed in and LaVar listened and understood my concerns and I left feeling confident that my issue would be resolved and it was by 10:00 the next morning.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so pleased to hear that Mark & Lavar were great helps to you. We thank you for your business, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
Exceptional Service
I was scheduled promptly for service and greeted following CDC guidelines. Service Advisor Mark Lewis was professional, courteous, and understanding. Work done on my car was priced fairly and felt confidence in the recommendations given to make my care safe to drive and prolong longevity. I drive over an hour away to use this dealership, and I will continue to do so. The service ended with a car that was not only confidently serviced but detailed to look like new. Thank you Kia of Kennesaw.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Mark was a great help. We thank you for your business and kind words, and we hope to see you again soon. Take care! - Madison Magnus, Customer Relations Manager
My service rep Lavar was awesome! Love him! Made things...
My service rep Lavar was awesome! Love him! Made things dry easy and quick. Checked with one of the guys from maintenance to see how things were coming along. Great experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Lavar was a great help! Thank you for your business, and we hope to see you again next time. Take care! - Madison Magnus, Customer Relations Manager
Great Buying Experience
Sales rep was very helpful and walked us through the process. Worked to show my daughter multiple options to fit her needs. Thanks for your help
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we are so happy you were able to find the perfect car for your needs. Thank you for your business, take care! - Madison Magnus, Customer Relations Manager
Great service. They were very helpful and answered all my...
Great service. They were very helpful and answered all my questions quickly over the phone, email, and at the dealership. I’m happy with my purchase and the customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we thank you for your business. We hope you love your new vehicle! Take care. - Madison Magnus, Customer Relations Manager
Excellent service, everyone was so nice and helpful. Who...
Excellent service, everyone was so nice and helpful. Who would have thought buying a car with a 2 month old would have been so easy!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we thank you for your business. We hope you love your new vehicle, take care! - Madison Magnus, Customer Relations Manager
Great people who seem to care
They are a fun group in service and in the sales division. I have already recommended three friends to this particular dealership and if not this particular one, at least in the Jim Ellis community.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we thank you so much for your business and kind words. Your recommendation means so much to us, and we hope to see you next time! Take care. - Madison Magnus, Customer Relations Manager
Very friendly. Was a recall appointment. I asked when I...
Very friendly. Was a recall appointment. I asked when I set up time if part was in and it was confirmed. Work was done and I was advised that part was not in. Ended up taking about 2 hours and have to come back.
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We apologize for any inconvenience this may have caused you, and we would like to offer you your next oil change and rotate for free. If you have any further questions or concerns, please feel free to reach out to us at 770-362-1261 or madisonm@jimellis.com Thank you and take care! - Madison Magnus, Customer Relations Manager
Greg was very kind and super helpful. I found him a...
Greg was very kind and super helpful. I found him a pleasure to work with and he seemed authentic in wanting to help us get the best deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Greg was a great help to you! We thank you for your business, and we hope to see you again next time! Stay safe and take care. - Madison Magnus, Customer Relations Manager