Reviews
Jim Ellis Kia of Kennesaw was a pleasure to purchase an...
Jim Ellis Kia of Kennesaw was a pleasure to purchase an automobile from. Kat, Michael and Dan were exceptional! The staff overall was very friendly and non hassle free! Definitely would recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Kat, Mike, & Dan were great helps! We thank you for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Excellent experience. Bryson was extremely thorough and...
Excellent experience. Bryson was extremely thorough and helpful getting us into the car we wanted. The entire car buying process at this Kia dealership was smooth & stress free. I feel like we made the right choice coming here. Highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Bryson was a great help. We thank you for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Wonderful staff
Bryson was a very professional individual who made the car buying experience easy and simple. He was very easy to get along with and worked with us to get the price we wanted. I definitely recommend him for any future vehicle purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Bryson was a great help. We hope you love your new vehicle, and we thank you for your business. Take care! - Madison Magnus, Customer Relations Manager
My Service Experience
It was a very pleasant experience. Diana and Lavar were very friendly and professional! I found it to be very refreshing, especially in comparison to my past experience at other car dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us and are so happy to hear that Diana & Lavar were great helps! We thank you for your business and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
Service review
Mark Lewis was nice...gave me estimated time for repair...explained and went over service with me...he checked on my car and kept me updated as it was being serviced...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Mark was a great help. We thank you for your business and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
My service experience
It was as always a pleasant experience. I arrived a little early , but that was no problem. Mark Lewis discussed the service and timing. Right on time I got the cleaned and serviced car back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Mark was a great help. We thank you for your business, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
Every time I come there Lavar is amazing!! he gets me...
Every time I come there Lavar is amazing!! he gets me in and out! Thank you guys so much. Couldn’t ask for better services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Lavar is always a great help. We thank you for your business, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
Lisa was very nice and kind to my family and I.She let me...
Lisa was very nice and kind to my family and I.She let me know when my car will be done and call me to let me know it was ready.Thank you Lisa!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Lisa was a great help. We thank you for your business, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Unhappy. Picked It up it started acting weird but I had...
Unhappy. Picked It up it started acting weird but I had to be at work. It continued to have issues contacted Jim Ellis no response my car completely no longer drives
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about the experience you have described, and would love to make it better if we're able to. Please reach out to us at 770-362-1261 or madisonm@jimellis.com to discuss this situation further. We look forward to hearing from you. - Madison Magnus, Customer Relations Manager
Kia has always had a great service department. All my...
Kia has always had a great service department. All my questions are always answered and they are through and timely with getting the job done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we thank you for your business. We hope to see you next time, take care! - Madison Magnus, Customer Relations Manager