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I cannot express how amazing it was to work with this dealership. I had been looking for my dream car for months. I happened to be searching the web one night and found it! I found a beautiful 2009 Dodge Challenger Cobra Kai replica for sale at Monicatti Auto Sales. The vehicle was my dream car, but it seemed like there would be too many obstacles to make my dream come to fruition. Not only was the car a little out of my price range but it was located half way across the country. I kept thinking there was no way that this car could ever be mine. How could I buy a car close to 1,200 miles away from me sight unseen? Nevertheless, I had to take a chance and I contacted Monicatti about the vehicle. I filled out the form online and was immediately contacted by Joe Faraci. Given that I live in Maine and the car was in Michigan, I did not have the opportunity to see the vehicle in person, but I had the next best thing. Joe took pictures of every angle of the car for me. He put it on a lift for me and he sent videos of it running. He was upfront and honest the entire time. He was patient and did not pressure me as we negotiated the price for the car. He took the time to answer my many messages even if they were after business hours and on weekends. When we came to a deal for the purchase of the car, we had to clear the next hurdle of getting it shipped to the eastern coast of Maine. Joe took the time to find a broker that would bring the vehicle to me. When the price to ship the vehicle came in higher than our agreed upon deal, the team at Monicatti stayed true to the deal and covered the extra shipping costs. Joe stayed in contact with me throughout the shipping of the vehicle and after delivery to ensure that I was happy with the car and that it met my expectations. Joe Faraci and Mike Monicatti worked with me to get the vehicle of my dreams and the great people at Monicatti met every demand I had for the vehicle. I’m not the easiest client to deal with when purchasing a car, but Joe Faraci worked diligently to help make my dream a reality. Monicatti has a motto - Honesty -Integrity & Loyalty. This dealership lives up this motto. I have never been so impressed with a dealership and salesman.They do not treat you like a client. They treat you like a friend. If you are in the market for a “new to you” vehicle, check out the inventory at Monicatti and call Joe Faraci. They have the most amazing selection of vehicles at great prices.
Excellent 👍 staff the best Michael monicatt is a
Absolutely a friendly place very professional bought a BMW still driving it they work with you they're Fair and I'll buy another car from them anytime great experience
Very friendly and helpful. Went above and beyond the normal customer service of any dealer I have delt with. Will be coming back when in the market for a vehicle again.