Skip to main content

Bob Johnson Chevrolet West

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (170 reviews)
Visit Bob Johnson Chevrolet West
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
(866) 829-0107 (866) 829-0107

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Johnson Chevrolet West from DealerRater.

Want to share your experience with this dealership?

Write a review

Cindy always takes care of me when I come in

Never any issues when I come in for service it I love the fact I always taken care of when I come and I love the fact that Monday threw youbguys are open till midnight it’s plus for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Absolutely amazing

The dealership as well as the individual that helped me purchase my vehicle were amazing they went through hoops and climbed ladders to get me a new vehicle and accepted for financing took all the stress away and handled everything letting work on all the other damage from being in a car accident. They deserve a raise a bonus or something for all their hard work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

Had to have Oil change, Tire rotation, NYS Inspection. Very satisfied with Ms. Ladd and Cashier. Awesome folks. Always courteous and friendly. Service on my vehicle was completed very timely

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and service rep very helpful.

Had routine service on vehicle. The experience was perfect. Very satisfied with the entire experience at the dealership. Will go back for service in the future,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Matter of Fact!!

Not a good expereince with repairs being made. I'm a single mother with a few kids. I can not be without a vehicle EVER.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Please feel free to call and relay your experience to our service manager so we can make sure that you are taken care of.

Purchase of new Silverado

Excellent service and a great experience buying my new truck. The staff all took great care of us and made sure we got the vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I bought my dream truck !

Down to earth staff ..... no bouncing back and forth with an honest price....spend time on me making up my mind with a fair trade in price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2019 Equinox lease

Overall a great experience, quick, easy, and no BS. Karl and Mike helped get me out of a Nissan and into a fully loaded equinox for the same price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

Cindy the service writer was VERY Helpful. Will deal only with her for service. You need to give Cindy a RAISE for how she is with customers. I have deal with Cindy in the past.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change

My service writer was Cindy who greeted me with a smile. Cindy processed all my information and directed me to the waiting room. My car was done about 25 minutes later. Fast and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.