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Bob Johnson Chevrolet West

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (170 reviews)
Visit Bob Johnson Chevrolet West
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
(866) 829-0107 (866) 829-0107

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Johnson Chevrolet West from DealerRater.

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Quick!

I had a great experience with Mike! Quick turn around and great service! It was very easy to contact him, car delivery was awesome! I'll definitely be getting a my cars from him again in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome

It was a fun and enjoyable experience. It seemed to be hassle free and the sales man did a excellent job with us. The selection was great also.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good experience

Great experience dealing with Sam Green we thoroughly enjoy our new Silverado. Price was great, we were not planning on buying a new truck just couldn’t pass up the deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations! New vehicles are so exciting! Thank you for sharing your experience with us.

Vehicle Service

I am extremely pleased with the service I received for my truck. Not only were they efficient with the work that needed to be done, but they did it in a timely manner. Everyone I dealt with were extremely nice, very welcoming.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We do our best to provide quick and easy service, so it's nice to hear we did just that!

The part was fixed

I'm still making sure for a week or so to see if everything that was fixed is working properly... If all is working okay I will not be back to the service department until more is needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Vehicle Service

Service from start to finish was prompt and professional. Excellent service department. will keep coming back in the future for all my vehicle's service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Working on my Ford F-150

Great service. Took them over a week to finish the job but Cindy called me to let me know what was going on. The job was well handled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

I showed up without an appointment for an oil change. I was out of there just short of an hour. By the way it was a Monday with a large number of cars there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Terrible

I will never purchase from this dealership again. Customer service went downhill since it switched companies. I used to be treated like royalty as a customer. Now i was treated with arrogance and misguided and misdiagnosed vehicle that is now undriveable. I have to go elsewhere for my service and looking for a different dealership to do business with.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello! I am sorry to hear that you feel this way as that is not the norm. Please feel free to call in and share your feedback with our service manager so we can make things right. Thank you!

Thank you Service Department

The service department were awesome. Very friendly. Kevin helped me get right in for an oil change. I thank you very much, and appreciate the help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.