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Bob Johnson Chevrolet West

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (170 reviews)
Visit Bob Johnson Chevrolet West
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
(866) 829-0107 (866) 829-0107

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Johnson Chevrolet West from DealerRater.

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Couldn’t have been easier

Travis is the man! Honest and funny. Listened to my needs, worked with my limited budget!! Treated me like family even though I had never met him! I will always recommend and go to him for my cars now!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lease new vehicle

I have only bought my vehicles from DW and trust him ... I know he is giving me the best deal I can get and always follows through with anything I need above and beyond

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Purchase of new Chevy truck.

Very professional, courteous, knowledgeable and no BS. He kept me informed of all issues regarding a snow plow install on the new truck and kept his promise on delivery date. I showed up at the time specified and he was organized and the paperwork was a breeze with no delays. I would recommend him to anyone looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They go to the extreme to help their customers!

The people in the service department always exceed my expectations, they truly have my best interest in mind, and go out of their way to make sure I am happy with my service, it's a very comfortable place to be, it almost feels like family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent

I made appointment to get an oil change 715 pm I checked in at 701 pm i was checking out at 740 pm Cindy was so nice and professional. I wasn't happy about the merger but there sale and service department stayed the same and I happy they did

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awsome

Don witherell is the best im glad he stayed on when websmart took over from doan. Always buy my cars from him and i bought a lot and refered a lot. Don thank you very much for everything, good job😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service for my Journey

The start was slow, once I was seen the communication improved. They worked within the time frame I requested. I let them know I were scheduled to work later after my Journey was serviced, and they finished within that time so I got to work on time.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Efficient and friendly service

By pure luck, I've had Cindy as a service advisor many times over the years. She is pleasant and knowledgeable to work with. I dropped my car off early to avoid some weather-related issues and it was logged in and taken care of almost immediately.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always thorough, friendly, and quick.

I was worried about things changing for the worse with a change in ownership. I received the same consistent service tat I have become accustom to. I was a little disappointed to learn that my service writer, Cindy will be retiring.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Leak in rear window

Bought a used truck from doan dodge it had a leak in the rear window I took it in to have it checked it sat there all day they called said it would be done by 3. 3:30 I went to check and they hadn’t even touched it I brought it here and with in a hour they fixed the leak and gave it a oil change and tire rotation they were great here don’t go to Doan dodge

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.