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Bob Johnson Chevrolet West

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (170 reviews)
Visit Bob Johnson Chevrolet West
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
(866) 829-0107 (866) 829-0107

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Johnson Chevrolet West from DealerRater.

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New vehicle sales and purchase

Clean, Quick, Courteous, Cheerful, Friendly atmosphere. It's been a pleasurable place to deal with. Travis Gillespie is fun to work with, great attitude and sense of humor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dependable Auto Service

I always feel great when my service advisor is Cindy. Dependable and consistent, quality work. I have been receiving the best possible quality work from her and her crew for more than 7years. Everyone working along her side seems to know that they just have to be at their best. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Just an oil change & NYS inspection

Service performed in a reasonable amount of time .I also asked to have the air topped off in the tires and noticed after I left this was not done.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Just stopped in for a NY State Inspection. In and out in 30.

I made an appointment for my inspection recently. I was in and out in about 30 minutes. Like the fact that there is a shuttle service available if needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast and friendly service

I was able to get an appointment for service right away. Both my service advisor Heather and technician Dominick were were very professional and friendly. I am very pleased with the service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great work

Cindy was the the best! she got me right in and kept me in the loop every day she called with update great customer service from her.thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Installed tires

Work was done efficiently. Tech did leave a grease stain on my liner above the driver side door that is why I give it four stars. From the day I bought the truck from Web smart everyone has been very professional,helpful and great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Outstanding people ,I had a great experience.

I have to say Travis ,our salesman did an outstanding job for me and my wife.We started looking at the Trax but then we wanted to look at the equinox,he had no problem driving them up and letting us get a closer look at them.Then we went through the numbers and me and my wife decided to be more conservative with our expenses and decided on the chevy Trax..Travis was non judgemental in our decision and helped us close the deal. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

employees

there are still a couple of employees I've been seeing for 16 years and a couple of new ones for a few years now, thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome

Don Witherell was awesome, he answer all my questions. Very friendly, informative and patient when answering my questions. Excellent sales person I felt very comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.