Reviews
Melinda and the team made it easy and fair for me.
Melinda and the team made it easy and fair for me. I would recommend them to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! It's always our goal to make the process easy and fair for our customers. We appreciate your recommendation to friends and family.
Massey Cadillac adds an unnecessary, worthless $1,200
Massey Cadillac adds an unnecessary, worthless $1,200 Permaplate protection plan to the cost of the car that you can't refuse. AND they charge 3% for Credit Card down payments. I WANTED to split the DP on my Delta Miles Card and the rest on my Debit.. It would have cost me $150. Mind you I just purchased another vehicle at MB of North Orlando in August and neither of those issues were realized. The only reason why I even gave 2 stars was Jake was great to work with. Incidently...had they not FORCED the overpriced Permaplate I would have definitely purchased the extended warranty.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback, and we apologize for any frustration you experienced. We understand your concerns regarding the Permaplate protection plan and the credit card processing fee. We’ll review your feedback with our team to ensure we improve moving forward. We’re glad Jake provided a positive experience, and we appreciate your input. For continued support please reach out to us at directly at 407-299-6161 and ask for Jay our general manager.
In fact, the service was decent and the staff were very
In fact, the service was decent and the staff were very helpful. I highly recommend this place. They helped me until I got what I wanted according to my budget, I never felt that they were bored or tired, even though my requests were not simple. Finally, I would like to recommend this place.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and recommendation Dina! We are so happy to hear that our staff provided excellent service and helped you find exactly what you were looking for.
The respect and the happiness is the number one reason I
The respect and the happiness is the number one reason I came back and close a deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing our business and for your kind words! Our team is thrilled to have provided you with a positive experience and we look forward to continuing to serve you in the future.
The dealership sold defective vehicle.
The dealership sold defective vehicle. Maps are not working and told me it will after 2 hrs. Dropped off for service and part is on back order. Unable to drive EV without navigation.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Nishtar, We sincerely apologize for the frustration you’ve experienced with your vehicle. This is certainly not the experience we aim to provide, and we understand how essential navigation is for your EV. For continued support please reach out to us at 407-299-6161.
we went to go look at several vehicles CT4-V, Optiq-V
we went to go look at several vehicles CT4-V, Optiq-V Optiq luxury level 2, and the Vistiq, James took the time and showed my wife every vehicle she was interested in and different trim levels available, Jay the General Manager resolved an issue we had with the missing 2nd key and charger nothing to do with James and the buying process. would purchase again form north
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your positive experience at our dealership. We're glad our team, including James and Jay, were able to provide excellent service and resolve any issues. We value your business and look forward to seeing you again in the future!
Melinda & Joy are excellent.
Melinda & Joy are excellent. They were very helpful & trusty. Highly recommended. Alexis also was on top of it. Will recommend this dealer to all my friends
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review! We appreciate your recommendation and look forward to serving you and your friends in the future.
Really liked the car and staff was great to work with.
Really liked the car and staff was great to work with. Good variety and salesperson was very helpful. They followed up and made sure everything was good. Did everything they said they would.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are thrilled to hear that you had a positive experience with our staff and selection of cars! Our team takes great pride in providing top-notch service. Thank you for choosing us!
Really liked the car and staff was great to work with.
Really liked the car and staff was great to work with. Good variety and salesperson was very helpful. They followed up and made sure everything was good. Did everything they said they would.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We are thrilled to hear that you had a great experience with our team and enjoyed our selection of cars.
jake Watts is a client advisor at Massey Cadillac
jake Watts is a client advisor at Massey Cadillac Orlando. I want to corporation to know he was wonderful to work with nice personality informative I give him a 10 star . I made a box it?s gonna work.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the amazing review! We're thrilled to hear that Jake provided you with top-notch service.