Reviews
Unable to get my name and phone# correct!
Unable to get my name and phone# correct! Broderick was great ! Service was done timely
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everyone I encountered during my visit to Sterling McCall
Everyone I encountered during my visit to Sterling McCall Acura, was very helpful. My vehicle drives like a new vehicle. I haven't driven it on an extensive trip yet. I will soon though, and will let Broderick, your repair rep, know. Thanks. Mr. Phoenix.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service.
Excellent service. The service was great. Done in a timely manner. I prove the service done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great contact and follow up.
Great contact and follow up. Found me exactly what I was looking for within days. They also made sure the process was seamless. MJ is great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Christopher, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Acura Sugar Land. Until the next time we meet, take care!
Very efficient communication before the event , sending
Very efficient communication before the event , sending emails to confirm and remind appointment time. Courteous and efficient service. I would strongly recommend this dealer and would buy again from them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cong, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Acura Sugar Land. Thanks again for the recommendation, and have an amazing day!
Project was a great service tech.
Project was a great service tech. He attended to all of my needs, and I left out of this location feeling very taken care of and happy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rasheeda, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
I originally went to John Eagle Acura and felt totally
I originally went to John Eagle Acura and felt totally ignored but my experience at Sugarland was much different. Even though they were short staff Broderick still made us feel at ease. He still worked with us on a last minute appointment and took care of us ASAP. I’m so glad I live on this side of town because I will continue to get my services at Sugarland Acura.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Linda, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! Thank you again, and have a fantastic day!
Great experience.
Great experience. Broderick was exceptional at explaining all the service issues. Definitely coming back here
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Broderick here at Sterling McCall Acura Sugar Land! Thank you again, and have a fantastic day!
The staff at this location is always friendly and
The staff at this location is always friendly and helpful, which makes a big difference. However, the coffee machines need to be replaced, as they’re often unreliable or out of service. Snack inventory also needs attention—popular items are frequently out of stock. Service timelines can be unclear, and there should be an easier, more accurate way to track when work will be completed. With a few operational improvements, this location could offer a much smoother experience.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest feedback about our staff at this location. We are thrilled to hear that they have been consistently friendly and helpful. We apologize for any inconvenience you may have experienced with our coffee machines and snack inventory. We are actively working on improving our processes and amenities to provide a smoother experience for our customers. We appreciate your support and hope to see you again soon!
Professional and courteous staff!
Professional and courteous staff! No pressure at all! Willing to help however needed! Thanks f9r a good experience!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jim, thank you for your kind review! Our team prides itself on providing excellent service without any pressure. We're glad you had a great experience with us!