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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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My sales agent, April Jackson and the sales Manager,

My sales agent, April Jackson and the sales Manager, Felicia Brooks were wonderful. The entire process was handled professionally and fairly. The finance process was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Darlene, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Acura Sugar Land. If you have any further questions, please don't hesitate to reach out!

Recommended mandatory fixes, listened to issues I faced

Recommended mandatory fixes, listened to issues I faced and identified the issue with engine start. Communicated with me on the service progress. Provided me a loaner vehicle until the fix. Applied discounts as shown on the website. Satisfied with the service provided to me. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thank you so much for your positive comments about Sterling McCall Acura Sugar Land! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Broderick always treats us right!

Broderick always treats us right! All work was done in a timely manner and the price was fair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. If you have any further questions, please don't hesitate to reach out!

Mo found me the best car, great price and delivered to

Mo found me the best car, great price and delivered to me. Thank you Mo and Michael

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thanks for your praise and kind comments about our team. We look forward to seeing you again. Have a great day.

They were very kind and professional.

They were very kind and professional. They addressed my concerns and answered all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Sterling McCall Acura Sugar Land! We hope you have a great day!

Great service experience.

Great service experience. Prompt service and I received timely updates on the progress with a video review of the vehicle inspection. Highly recommend this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I was extremely happy with the dealings I had with

I was extremely happy with the dealings I had with Lawrence Brown. He was attentive to my needs which helped in my decision to proceed with purchasing a car from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I was able to get a same day appointment when my battery

I was able to get a same day appointment when my battery died. Replacement was completed ahead of time and service advisor was thorough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! Thank you again, and have a fantastic day!

It was last minute appointment for me on the labour day

It was last minute appointment for me on the labour day weekend.Sarp is very professional, welcoming and knowledgeable about the acura. He got my transmission service done on timely manner. I highly recommend Sarp as a acura advisor. Appreciate your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

My experience was outstanding, I only had one small

My experience was outstanding, I only had one small problem Mr. Kelvin kept trying there was no one to assist you in Parts department area from 7:30-9:15 other than that I will be back. The only reason I chose this Acura dealer is due to Jay the salesman was outstanding with me and my wife, I hope the company continue stay the greatest in over all in customer service ??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!