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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Acura Sugar Land from DealerRater.

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I was helped quickly once I arrived.

I was helped quickly once I arrived. I received my vehicle back sooner than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

So pleasant to bring vehicle to Sterling - Andy is

So pleasant to bring vehicle to Sterling - Andy is welcoming, helpful and thorough. Good dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a pleasant experience and that Andy provided welcoming and helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Great customer services.

Great customer services. No pressure, they’re here to help you get what you need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

It was very easy to set up the appt online and I was

It was very easy to set up the appt online and I was checked in by a very courteous person: Ms Margo and she explained the work to be done as well as the expected wait time. She then called me an Uber to send me back and then called me after the service was done. I couldn’t be happier with the service. The technician even sent a video of all the results and findings and it was very satisfactory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled your experience setting up the appointment online and interacting with Ms. Margo at the service center was excellent. Her courteousness, clear explanation of the work, estimated wait time, arranging transportation via Uber, and follow-up call after the service showcase a high level of customer care. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

I love working with Margo & the mechanics are amazing!

I love working with Margo & the mechanics are amazing! I always feel so cared for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your Five Stars and we are delighted to know you had a great experience with us! We look forward to the pleasure of your business again!

Very good experience.

Very good experience.Excellent communication and very professional in getting the diagnostic's and the report .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your Five Stars and we are delighted to know you had a great experience with us! We look forward to the pleasure of your business again!

I like the efficiency of this dealer service department.

I like the efficiency of this dealer service department. They are a knowledgeable, helpful and fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Outstanding customer service!

Outstanding customer service! Mike Tran was awesome! I will definitely shop here again for my next Acura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had an outstanding experience and that Mike provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

The entire buying process was smooth.

The entire buying process was smooth. Joaquin was really nice. The car was exactly as represented and even though it was used…they treated me as if I was buying new. They also surprised me by having a full tank of gas when I picked it up. I’ve rarely given a 5 star review but they earned it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that your car-buying experience with Joaquin and Sterling McCall Acura Sugar Land was exceptional! When the process goes smoothly and the car matches the representation, it definitely enhances the overall experience. Treating you with such care and consideration, akin to buying a new car, is commendable. The thoughtful gesture of a full tank of gas was a nice surprise. Congratulations on your new vehicle!

Excellent customer service and efficient care .

Excellent customer service and efficient care .people are so helpful and nice.Fastest and friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.