Reviews
Sarp was amazing!
Sarp was amazing! He took care of all my needs and gave excellent communication each step of the way. Greatly appreciated!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Acura Sugar Land. If you have any further questions, please give us a call. We're always happy to help!
Christina went above and beyond with helping me receive
Christina went above and beyond with helping me receive the maintance and services my vechile needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
This was a great buying experience from beginning to end.
This was a great buying experience from beginning to end. I was buying a low price used vehicle and they treated me like I was buying a new vehicle. No pushiness, very transparent. This is a modern dealership that understands that the way customers buy has changed. In contrast to many traditional dealerships that still try to tack on xx fees and upsell you at every turn. I think this generally applies to the Group1 dealerships, but I had a great experience here specifically, particularly with Cortez who was great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Peter, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very excellent job by the entire staff especially the
Very excellent job by the entire staff especially the customer service, he was very helpful and patient with all my questions and requests.I highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Emmanuel, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! If you have any further questions, please don't hesitate to reach out!
Christina had been very helpful.
Christina had been very helpful. Very nice and professional. Appreciated her help in the service of my vehicle. Will definitely return with the reasonable pricing for repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi David, we're happy you found Christina to be so supportive during your experience here at Sterling McCall Acura Sugar Land. Please don't hesitate to reach out if there's anything additional we can do for you.
Clean and knowledgeable of service advisor.
Clean and knowledgeable of service advisor. The dealership is close to my house. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
We just bought our 3rd ACURA MDX from Sterling McCall
We just bought our 3rd ACURA MDX from Sterling McCall Acura Sugar Land. All were purchased with our sales person, April Jackson. I cannot recommend her enough as she gives wonderful attention and service. We also loved working with Felicia, one of the Sales Managers, are she worked tirelessly to make the deal work. I highly recommend April Jackson, Felicia and Sterling McCall Acura Sugar Land for your next new or pre-owned vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Trace, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! If you have any further questions, please don't hesitate to reach out!
SUV was even nicer than it looked in photos.
SUV was even nicer than it looked in photos. Everyone was extremely helpful and facilities were great. The purchase process went smoothly. Absolutely no issues.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Donald, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! Please don't hesitate to reach out if there's anything additional we can do for you.
Service manager’s attitude was terrible.
Service manager’s attitude was terrible. I will not go back there again. Tried to sell services that were not needed. xxxx poor people skills.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Scott, thank you for sharing your feedback. We’re very sorry to hear that your recent visit left you feeling dissatisfied. Our goal is always to provide clear communication, transparency, and professional service, and I regret that we fell short of your expectations. I’d like the opportunity to better understand what happened and to review your visit in detail. Please reach out to me directly at kwahl@acurasugarland.com so I can address your concerns personally and work toward regaining your trust. Sincerely, Kolby Wahl General Manager
My sales agent, April Jackson and the sales Manager,
My sales agent, April Jackson and the sales Manager, Felicia Brooks were wonderful. The entire process was handled professionally and fairly. The finance process was quick and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! Feel free to reach out to us if you need anything. Have a wonderful day.