Reviews
Excellent customer service.
Excellent customer service. Clean comfortable service center. Communication with service agent happened twice and was able to keep me informed timely
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi We're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.
Chadd did a great job keeping me informed of the scope of
Chadd did a great job keeping me informed of the scope of work and progress. Even though the service center was very busy, my work was done on a timely basis.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Thank you so much!! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com
Both service men that helped me through the car repair
Both service men that helped me through the car repair and process were excellent! Mike + Chad Moreno!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Excellent service always!
Excellent service always! Been coming here 25 years. I won’t use any other dealership for my vehicles!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Donna, your satisfaction is our top priority. We hope you continue to choose us for all your automotive needs! Take care!
Very personal and on top of its business.
Very personal and on top of its business. Professional and treats every customer well without appearing reedy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is my review. Tom is in service.
Very personal and on top of its business. Professional and treats every customer well without appearing greedy.
Tom Bennet in service was very helpful and professional.
Doug and the folks at Wayzata Lexus have always treated
Doug and the folks at Wayzata Lexus have always treated us with respect and care. I appreciate their dedication to customer service and their honesty. A great example of how a dealership should operate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!
Service Advisor Mark Letizio was very pleasant and
Service Advisor Mark Letizio was very pleasant and efficient (5 stars). Support staff were also very accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bob, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Obnoxious confusing review process. Will not respond in future.
Obnoxious, confusing review process. Will not respond in future.
Celest was a very knowledgeable, polite and helpful
Celest was a very knowledgeable, polite and helpful service provider. She kept us informed during our wait for our vehicle. I would definitely recommend her.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jim, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
They were very friendly, respectful and helpful.
They were very friendly, respectful and helpful. They made a good effort to meet needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
We appreciate the positive feedback! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com
The dealership itself was impressive as were all of the
The dealership itself was impressive as were all of the employees that I had to deal with to complete my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Dan! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com