Reviews
They are very friendly. The service dept. is very...
They are very friendly. The service dept. is very efficient. They do a good job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great service! I like the service advisors and the...
Great service! I like the service advisors and the frequent updates and communication while my car 🚗 s being serviced at Lexus of Wayzata.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Joe was pleasure to work with, needed few things...
Joe was pleasure to work with, needed few things addressed during the visit and made it really easy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear you found Joe to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!
They worked hard to get me out on time! Thank you guys...
They worked hard to get me out on time! Thank you guys so very much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Randy, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Awesome service, have worked with Chris for over 20...
Awesome service, have worked with Chris for over 20 years, alway a great experience …thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Safe travels!
Great customer service! There was no pressure to buy. We...
Great customer service! There was no pressure to buy. We will definitely recommend. Wonderful experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.
I’ve been a customer of Lexus of Wayzata for 25 years and...
I’ve been a customer of Lexus of Wayzata for 25 years and have been always impressed with the sales and service people I’ve worked with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!
Will not return for future service. Had to bring my car...
Will not return for future service. Had to bring my car in twice because the wrong parts were ordered. The second time I brought my car in the last person to drive it turned it off while it was still in reverse.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would like to discuss your experience in more detail, please give us a call at (952) 476-6111 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.
It was a great experience. They made buying a nice car a...
It was a great experience. They made buying a nice car a simple process. Russell was able to answer all our questions. He is very knowledgeable and personable. Just a great guy. And Becky was an expert at explaining everything we needed to know. Love my Lexus. ❤️
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Great service Easy process Able to communicate mostly...
Great service Easy process Able to communicate mostly virtual which was my preference Thanks to Lisa!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Lexus of Wayzata