Reviews
I have dealt with Lexus & the same salesperson for many...
I have dealt with Lexus & the same salesperson for many years. Will continue to do so‼️ Hopefully I will recommend Lexus to any one who is in the market for a great car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your positive comments about Lexus of Wayzata! If you have any further questions, please give us a call. We're always happy to help!
Lexus of Wayzata is the finest dealership we have been...
Lexus of Wayzata is the finest dealership we have been to. They have reinvested in the property over the years and it is striking. The waiting area has the feeling of a resort, complete with a gas fireplace and numerous complimentary refreshments. But more importantly are the people. From the moment you enter, you are warmly welcomed by the receptionist. Our salesperson was Michael Shteyn. Michael was without question, the finest sales rep we have ever worked with in a dealership!!! He was professional, friendly, informative, knowledgeable throughout the whole process and an OUTSTANDING communicator as well, even responding to questions after business hours. He is truly worthy of the Lexus badge of honor and should be commended. We had the opportunity to meet the General Manager, Robert Katz. His excellent leadership is evident throughout this operation. HIGHLY RECOMMENDED
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your recent experience with us, Greg! We work hard to provide each of our clients with the best automotive experience. We will be sure to pass along the kind words to the team! We hope to see you again!
It was a very good experience with Celeste. She answered...
It was a very good experience with Celeste. She answered all my questions and described what to expect. Everything was done is time. Good job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Celeste here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!
Good buying experience even on a busy Saturday afternoon....
Good buying experience even on a busy Saturday afternoon. The car we purchased was out front waiting for us to test drive when we arrived. Russell was very accommodating and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to Russell here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!
Everything was great except the car wash. The rag the...
Everything was great except the car wash. The rag the person used to clean the mirrors and windows was soiled do they had to be redone at another car wash
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, your satisfaction is our top priority. We will be sure to pass along your comments to the team, as we are always looking for ways to improve. We hope you continue to choose us for all your automotive needs. Take care!
Had a windshield replaced due to chip and subsequent...
Had a windshield replaced due to chip and subsequent crack. Service was prompt, rental car was available and service people organized and personable. Car was ready the same day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Kudos to Lexus Wayzata team for assisting with my new car...
Kudos to Lexus Wayzata team for assisting with my new car purchase. Gerald has spent a lot of effort to assist us from the 1st day we stepped on the Dealership until the car arrived at dealership. John has sorted it out with Toyota Financial when ther was a slight hiccup on loan application. Danny did his best to answer and show us regarding the new car as well as making sure that our car has successfully connected to Lexus system before we left the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sathia, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Gerald and Danny were so helpful! We hope you continue to choose us for all your automotive needs. Take care!
Best place to by a car, Christian was great to work with...
Best place to by a car, Christian was great to work with on the purchase of a Lexus es350. They go above and beyond what you get from other dealers. Will definitely be back for my next vehicle. I can’t recommend this place enough. Fantastic experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Scott! It was a pleasure meeting you and working with you. I am here if you ever need anything my friend.
The service is excellent. They completed the work in a...
The service is excellent. They completed the work in a timely manner and the work was done free because it was a recall. They cleaned the car inside and outside and had me on the way in less time than allocated for this recall. The waiting area is meticulous clean and proved all the amenities that anyone could want. An A plus for this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Larry, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Started our search in Wayzata and ended up with a GX that...
Started our search in Wayzata and ended up with a GX that Maplewood had in stock. Jon Phelps and Matt ended up helping us in Maplewood. What an awesome experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
