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Stevenson Hendrick Mazda Wilmington

(1,386 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 318-4861 (877) 318-4861
Used (877) 334-5088 (877) 334-5088
Service (877) 335-7082 (877) 335-7082

Reviews

(1,386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson Hendrick Mazda Wilmington from DealerRater.

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Just purchased a used Ford Raptor from this dealership...

Just purchased a used Ford Raptor from this dealership and had a wonderful experience. Our sale person, Nabil, displayed the utmost professionalism in handling our sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

John, we're so pleased to know Nabil, Max, Logan, & TJ helped you out of your trade & drive into the New Year with your brand-new truck! We look forward to seeing you soon in Service for a visit just as professional!

Everyone at the dealership went out of their way to...

Everyone at the dealership went out of their way to ensure that we were happy with our purchase. The entire buying experience was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Erin & Madi, thank you so much for taking your time to share your great feedback with us - at Stevenson-Hendrick Mazda, Royce, Madison, & Tracy always go out of their way to make your day :) We look forward to seeing you again soon in Service for a visit just as stellar!

Great customer care. My second time at this dealer,...

Great customer care. My second time at this dealer, worked with Trey S. Both times. You can trust Trey. xxxx give you the straight and practical advice on necessary service requirements. If your buying see Alex C. She is all about finding the right vehicle for “you” and not just closing a deal. I trust them both. Definitely recommend these two and this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Al, at Stevenson-Hendrick Mazda, Trey & Alex know our cars as thorough as they know how to deliver just that transparent customer care you & your Mazdas deserve! We really appreciate you taking your time to share with us & look forward to welcoming you again soon when the third time's a charm ;)

As a Senior Citizen navigating by myself in this busy...

As a Senior Citizen navigating by myself in this busy wireless world, I particularly appreciate the customer care provided by this Service Center. Trey managed to answer all of my concerns without making me feel (very) embarrassed by my ignorance of all things mechanical. Thank you for having such nice, helpful employees. They are good, and super polite. ( We old folks really like that in the people we interact with.)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Barb, no matter the department, you'll never have trouble navigating to Trey, Cody, Madison, Natalia, & Alex at Stevenson-Hendrick Mazda for the best customer care you'll ever find :) We really appreciate you taking your time to share such praise with us & look forward to welcoming you again soon in Service!

Consumer response

Please extend my special thanks to Natalia and Madison as well. They seem to have been omitted in my posted response. Thanks!

The service team and the service team was fantastic. I...

The service team and the service team was fantastic. I would recommend Reggie and the team to anyone looking to buy a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so pleased to know your experience with Reggie, Trey, Heather, & Cody is as fantastic as your brand-new Mazda drives! We look forward to seeing you again soon for service!

Don at Hendricks Mazda was fantastic! Paul the finance...

Don at Hendricks Mazda was fantastic! Paul the finance guy was great, getting me a better deal than I expected!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

David, no matter the car, Don, Paul, & Jared always strive to deliver just that fantastic experience at Stevenson-Hendrick Mazda! We appreciate you taking your time to share with us & look forward to seeing you again soon in Service!

Heather is the greatest. She does just what she needs to...

Heather is the greatest. She does just what she needs to do to make the customer happy. She is courteous, kind and definitely knows her job. I know things will get done when she is taking care of me and my car. You have a real gem in the service department!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kathy, at Stevenson-Hendrick Mazda, Logan, Brian, Jeremiah, Heather, Cody, & Madison know our cars as thorough as they know how to deliver just that gem of an experience you & your Mazdas deserve :) We really appreciate you taking your time to share such praise with us & look forward to welcoming you again soon for the greatest service!!!

Had the opportunity to work with Don Maltarich as my...

Had the opportunity to work with Don Maltarich as my salesman. Don went out of his way to find the exact model of Mazda I was looking for. Once I realized I wouldn’t be getting a new car off the lot, Don began his search to make sure he found the car that met my exact wants and needs. Could not have asked for a better salesman. Was honest and up front with me through the whole process. Paul from Mazda financing was great and walked me through the whole financing process and worked with me to get a financing that fit my needs. Jared, was able to work with me on some issues I was having the windshield and was quick to reach out to make sure I got scheduled and got the car serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Colton, we couldn't have asked for more thorough feedback - no matter the car, your search for just that outstanding experience with Don, Jared, & Paul at Stevenson-Hendrick Mazda is never far! We look forward to seeing you again soon in Service for a visit just as accommodating!

Heather was very helpful and professional. My car was...

Heather was very helpful and professional. My car was serviced in just over an hour while I waited and I'm always happy with my Mazda service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Javal, as quick as your service with Heather is, just that stellar experience lasts a lifetime our team! We really appreciate you taking your time to share with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service!

Wonderful experience working with Natalia while buying my...

Wonderful experience working with Natalia while buying my new CX9! Would definitely recommend this dealership and Natalia to assist you. She made my buying experience stress-free and simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Wonderful Buying Experience, Thank you.