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Stevenson Hendrick Mazda Wilmington

(1,386 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 318-4861 (877) 318-4861
Used (877) 334-5088 (877) 334-5088
Service (877) 335-7082 (877) 335-7082

Reviews

(1,386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson Hendrick Mazda Wilmington from DealerRater.

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Excellent service and staff would highly recommend them...

Excellent service and staff would highly recommend them to anyone looking for a reliable vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone is courteous, prompt and professional. I just...

Everyone is courteous, prompt and professional. I just had my Mazda cx5 serviced and received great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome staff!

The staff here is awesome! They care about you and give you an amazing car buying experience! They also have great prices and a great financing team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dchrishuver, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Awesome staff! They are super helpful, and really nice....

Awesome staff! They are super helpful, and really nice. They care about you, and provide an amazing car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I'll be back!

My visit to Stevenson Hendrick Mazda was exceptional. Everyone, (Alex, Jared, Tracy and the service manager Jeremiah) were all true professionals. They made buying a new Mazda CX30 a delightful Experience. Thanks to all of you. I'll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeff, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Excellent customer service from every single person! Very...

Excellent customer service from every single person! Very polite and very professional. Glad to do business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking your time to share such excellent feedback with us at Stevenson-Hendrick Mazda - every single visit, Royce, Paul, Heather, & Jeremiah strive to earn every single star! We look forward to welcoming you again soon in Service!

buying a mazda

everybody here is super friendly and kind. they met my requests and price point the girl natalia gets an a plus from me. everyone else gets an a plus too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tasha, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Mazda Wilmington. Please don't hesitate to reach out if there's anything additional we can do for you.

I love this dealership! Everyone is friendly and eager to...

I love this dealership! Everyone is friendly and eager to help. Trey was super helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Benjamin, we're so pleased to know you love your experience with Trey as much as your Mazda! We look forward to seeing you again soon in Service for a visit just as super! :)

Excellent experience in both buying and service...

Excellent experience in both buying and service maintenance. I like how they explain all that’s involved in the maintenance work. Also, when they promise delivery time it’s “right on”.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mike & Marcia, at Stevenson-Hendrick Mazda, Reggie, Paul, Heather, & Cody know our cars as thorough as they know how to deliver just that excellent experience you & your Mazdas deserve! Thank you so much for taking your time to share with us - we look forward to working with you every left & "right-on" turn of the way! ;)

A+ purchasing experience from Stevenson-Hendrick

Less is more sometimes and this is the case with my review of the people and buying process at Stevenson-Hendrick Mazda in Wilmington, NC. The entire team gets an A+ for their help in selecting and buying a new 2021 CX-5. Tracy, Paul, Jeremiah, Heather, Trey and Joshua Thank you. But in particular the salesman Royce and car technical operating specialist Madison are deserving of a special shout out for their knowledge, professionalism and personal attention to be sure I knew how to operate my new vehicle You were fantastic - Thank you. I'd happily purchase again from Stevenson-Hendrick Mazda in Wilmington, NC. Vietnam Vet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Thomas Spencer, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!