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Stevenson Hendrick Mazda Wilmington

(1,384 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 318-4861 (877) 318-4861
Used (877) 334-5088 (877) 334-5088
Service (877) 335-7082 (877) 335-7082

Reviews

(1,384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson Hendrick Mazda Wilmington from DealerRater.

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Amazing service. Always takes care of us and knows us by...

Amazing service. Always takes care of us and knows us by name. Great personalities and always answers our questions honestly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone is extremely friendly and they stand by their...

Everyone is extremely friendly and they stand by their work. Very easy to schedule an appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Over the top service! Incredibly knowledgeable staff! A...

Over the top service! Incredibly knowledgeable staff! A stress-free easy transaction! And treated me like a QUEEN!! Did I mention it was fun, too?? What's not to love??!! Love this Mazda dealership...and love Royce and Madison 😁 I dont ever plan to go anywhere else. Love this dealership and love love LOVE my Soul Crescent Red Mazda 6!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Pfkitty, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

I trust this dealership. Wonderful attention to customer...

I trust this dealership. Wonderful attention to customer service. Terrific follow up. Love the Mazda brand!!! Have used this dealership before and will again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic service from Cody and Trey recently wen I...

Fantastic service from Cody and Trey recently wen I brought my car in for annual renewal registration inspection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone at the dealership was incredibly personable...

Everyone at the dealership was incredibly personable incredibly professional and offered a very warm and safe environment and you felt like they were working as hard as I could to get you the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service

Reggie Williams was extremely helpful and personable throughout our whole car buying experience! He was very knowledgeable about all the vehicles we were interested in and was very easy to work with. We ended up purchasing a car here for many reasons but one was how warm and generous the whole dealership was including Reggie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Anna, thank you so much for sharing such kind feedback with us - at Stevenson-Hendrick Mazda, Reggie & Paul always strive to deliver just that warm welcome you & your cool new FJ Cruiser deserve! :) We look forward to seeing you again soon in Service!

The service department is always polite and keeps you...

The service department is always polite and keeps you informed throughout the whole service appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your overall satisfaction is always our top priority at Stevenson-Hendrick Mazda with Trey! We really appreciate you taking your time to share your feedback with us & look forward to seeing you again soon in Service!

Most positive experience at a dealership I've ever had...

Most positive experience at a dealership I've ever had (in addition to previous visit here) - thanks to Trey & Heather, who are very professional, super personable, and just make the experience easy & pleasant. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast and friendly service. They always make us feel...

Fast and friendly service. They always make us feel welcome and valued. We take all our cars there and recommend them to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.