Reviews
Excellent
My visit to Stevenson Hendrick Mazda was exceptional. Everyone, (Alex, Paul, Tracy and the service manager Jeremiah) were all true professionals. They made buying a new Mazda CX5 a delightful Experience. Thanks to all of you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeff, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Mazda Wilmington. If you have any further questions, please don't hesitate to reach out!
Awesome Attentiveness!
We had a really great experience working with Leah (& Jared) at Stevenson Hendrick Mazda! They helped us to understand the trims available in the models we were looking at and worked with us to understand the options available to us. When we had questions and needed clarification on packages, they made sure we understood what we were doing. We appreciated their willingness to work with us and get us the best deal possible in a crazy car market.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lauren, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
I was at the dealership on Saturday and Heather and...
I was at the dealership on Saturday and Heather and Madison took excellent care of me. I had an issue with my battery and they needed a new one. Madison told me that my old one had a little bit of warranty left which really made my day. The service was fast and friendly. Once they were finished Heather walked over and personally got me to tell me my car was ready. Both Heather and Madison went out of their way to offer excellent customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
These guys had Apple Car Play installed on my car and I...
These guys had Apple Car Play installed on my car and I am loving it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to choose Stevenson Hendrick Mazda when they...
Easy to choose Stevenson Hendrick Mazda when they accomplish everything they say they will do for you in a professional matter. I was allowed to take the vehicle on a test drive by myself, and test out the skyactiv technology for myself. Enjoyed my purchase and would do it again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My visit to Stevenson Hendrick Mazda was...
My visit to Stevenson Hendrick Mazda was exceptional. Everyone, (Alex, Paul, Tracy and the service manager Jeremiah) were all true professionals. They made buying a new Mazda CX5 a delightful Experience. Thanks to all of you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The easiest vehicle purchase ever made. Reggie was...
The easiest vehicle purchase ever made. Reggie was absolutely the best! Very polite and informative. I was not happy about having to buy a car after an accident. After the test drive of a CX-5 and how easy Reggie made everything I left there a very happy lady! Oh, and they even delivered it to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lori, thank you so much for taking your time to share absolutely the best feedback with us - your experience will always be as easy as your brand-new Mazda drives with Reggie & TJ at Stevenson-Hendrick Mazda! We look forward to seeing you again soon in Service for a visit just as accommodating!
Great salesman
I would highly recommend our salesman, Alex Thorpe. I came into the dealership to browse and left with a great car without any high pressure to buy. He was very knowledgeable. I will do business again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Please don't hesitate to reach out if there's anything additional we can do for you. Hello Linda H, thank you; we appreciate your feedback!
I went in for my vehicle's first oil change and Heather...
I went in for my vehicle's first oil change and Heather was very quick to get my car serviced and very informative with some questions I had! I always feel like family at this dealership!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was in & out quickly...Trey is always kind, helpful &on...
I was in & out quickly...Trey is always kind, helpful &on the ball !! Sure wish when I have to stay longer they had FREE snacks & would wash your car after its serviced like other dealerships
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Richard, thank you for taking your time to share your feedback with us - at Stevenson-Hendrick Mazda, Trey is always on the ball to score you just that quick service! While we plan to expand in the future, our infrastructural limitations do not allow us to participate as a dealer with cleaning services. We look forward to welcoming you again soon!