Reviews
Most positive experience at a dealership I've ever had...
Most positive experience at a dealership I've ever had (in addition to previous visit here) - thanks to Trey & Heather, who are very professional, super personable, and just make the experience easy & pleasant. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and friendly service. They always make us feel...
Fast and friendly service. They always make us feel welcome and valued. We take all our cars there and recommend them to our friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service. Made sure I knew what was happening and...
Great service. Made sure I knew what was happening and let me know when I would be ready to leave.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Christian, as quick as we have you on your way, just that great experience is always here to stay at Stevenson-Hendrick Mazda with Trey, Heather, & Cody! We really appreciate you taking your time to share such great feedback with us & look forward to seeing you again soon!
Friendly staff. Waiting area was clean and a number of...
Friendly staff. Waiting area was clean and a number of drinks were available for anyone waiting. Always a good place to have my car serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department makes service of my vehicle...
The service department makes service of my vehicle effortless. They keep you informed throughout the process and there are no hidden surprises at pick-up of the vehicle. Very much enjoy the teams total dedication to their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience was positive from beginning to end .. staff...
My experience was positive from beginning to end .. staff was very helpful and courteous, would do business again with this dealership 👍
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Well , where do I start ! The best bunch is of young...
Well , where do I start ! The best bunch is of young entrepreneurs I have met under one roof in my entire life Kudos to the employee who does the hiring Wonderful professional crew who bend over backwards to accommodate any and all of your needs Logan , Madison and Alex are superstars , wonderful personalities and dedication to Stevenson / Hendricks Mazda By far the best experience ever in the purchase of a car. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!!!!
I worked with Natalia and Alex and within two days I purchased a car. My husband and I moved down from Nj last year and knew our second car needed to be replaced but waited for it to finally die. Our experience in NJ with pushy car salesman and a day long procedure of buying and negotiating a deal was so unpleasant! These two young ladies were so professional and thorough. I told them what I was looking for and within hours then gave me a list revised it twice and the second day I found my car . They did the research and got the cars from the other locations within a day and also followed up after the sale. This saved us a incredible of time and made the experience enjoyable. The deal was then closed by Paul with the right pricing without him asking different people . I knew NC had a lot of nice people but these employees are incredible even the service people remembered our dying car name and gave us condolences lol . I am so grateful for the leadership this dealership gives to their employees of how to service buyers ! A+ to you all .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cheryl & Harry, no matter how far, Stevenson-Hendrick Mazda strives to go above & beyond delivering just that A+ experience & car! Thank you both so much for sharing such incredible feedback with us on behalf of Natalia, Alex, Jared, & Paul. We look forward to welcoming you again soon in Service with the same warmth from NJ to NC!
Everyone was friendly and courteous. Customer service was...
Everyone was friendly and courteous. Customer service was excellent. I felt like they enjoyed their jobs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
ALEX CHURCHILL AS SWEET AS APPLE PIE SO HELPFUL TJ TATE...
ALEX CHURCHILL AS SWEET AS APPLE PIE SO HELPFUL TJ TATE VERY KNOWLEDGEABLE AND A REAL GENTLEMAN. LOGAN WAS GREAT AND VERY HAPPY TO BE WORKING HERE. SO MUCH BETTER THAN MY LAST PURCHASE HERE TREY SANDERS IN SERVICE WAS RUNNING LIKE A TRACK STAR TO HELP HIS CUSTOMERS THANK YOU SO MUCH FOR SUCH A PLEASANT EXPERIENCE. WHOEVER IS DOING THE HIRING KUDOS
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
