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Stevenson Hendrick Mazda Wilmington

(1,386 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 318-4861 (877) 318-4861
Used (877) 334-5088 (877) 334-5088
Service (877) 335-7082 (877) 335-7082

Reviews

(1,386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson Hendrick Mazda Wilmington from DealerRater.

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Outstanding Maintenance Experience

I had an outstanding maintenance experience for my 2008 Mazda 3 GT with Cody Little, Service Advisor. His professionalism, expertise, fantastic communication, and friendly demeanor set the highest example. I was totally satisfied with my service experience, and will definitely return to Stevenson Hendrick Mazda. Thank you Cody and team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Harrison, Cody Little is Big on always ensuring just that unrivaled, customer-oriented experience for such fantastic customers like you! We really appreciate you sharing such outstanding feedback with us at Stevenson-Hendrick Mazda & look forward to welcoming you again soon in Service!

Excellent customer service.

Excellent service. Traded in a vehicle for one I really wanted. The dealership worked with me on the whole process and I couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Allysa, we couldn't be happier knowing you love your experience with Leah & our team as much as you love your brand-new car! We look forward to seeing you soon for Service just as excellent!

I had an outstanding maintenance service experience for...

I had an outstanding maintenance service experience for my 2008 Mazda 3 GT. Big thanks to Service Advisor Cody Little for his professionalism, expertise, great communication, and friendly demeanor. I was totally satisfied with my service and the manner in which I was treated, and will definitely return in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Harrison, Alex Churchill & Cody Little are Big on always ensuring just that unrivaled, customer-oriented experience for such fantastic customers like you! We really appreciate you sharing such outstanding feedback with us at Stevenson-Hendrick Mazda & look forward to welcoming you again soon in Service!

Friendly and fast service! They informed me on...

Friendly and fast service! They informed me on promotional deals and hooked me up with the oil change program to help me save some money in the long run. They also gave me some discounts on both visits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ana, your unrivaled experience & deals with Heather & Cody are just as routine as your oil change at Stevenson-Hendrick Mazda! We really appreciate you taking your time to share your feedback with us & look forward to seeing you again soon in Service for a visit just as stellar!

Great experience!! Reggie was so very helpful,...

Great experience!! Reggie was so very helpful, knowledgeable, and answered all of my questions with confidence. He was the most polite, down to earth, and patient salesperson I have ever experienced. My car buying experience was fast and easy. I highly recommend them. Ask for Reggie, he’s Awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Dishonda, thank you so much for taking your time to share such great feedback with us - at Stevenson-Hendrick Mazda, Reggie is always down-to-earth to ensure just that out-of-this world experience! We look forward to welcoming you again soon in Service for a visit just as awesome!!

Loved it, great experience, Heather was awesome, so...

Loved it, great experience, Heather was awesome, so professional and knowledgeable! I will definitely come back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Eileen, we're so pleased to know your experience with Heather & Cody is just as awesome as your Mazda drives! We really appreciate you taking your time to share such lovely feedback with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service!

Heather Gagnon performed my oil change and service check....

Heather Gagnon performed my oil change and service check. She gave me a detailed list of problems with my car, because it is getting older, as I requested and didn’t force me into trying to spend a bunch of money today. It was easy going and helpful and looking forward to improving my car in the future with you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Josh, no matter the age of your Mazda, just that unrivaled, customer-oriented experience will never old with us at Stevenson-Hendrick Mazda! We really appreciate you sharing such thorough feedback on behalf of Heather & look forward to seeing you again soon in Service for a visit just as easy-going!

Super helpful, helped me find the car with the specific...

Super helpful, helped me find the car with the specific features and details I wanted. Made the process simple and easy to complete

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Brandon, thank you so much for taking your time to share such super feedback on behalf of Leah with us at Stevenson-Hendrick Mazda - no matter your dream car in mind, we always strive to deliver the best deal & experience you'll ever find! We look forward to welcoming you soon in Service for a visit just as smooth!

I would recommend the Service Department at...

I would recommend the Service Department at Stevenson-Hendrick Mazda to absolutely everyone! Especially Cody because he was very knowledgeable, polite and personable. Service was completed when I was told it would be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lisa, Tracy & Cody know our cars as thorough as they knows how to deliver just that ultimate experience you & your ride deserve! :) We really appreciate you taking your time to share such outstanding feedback with us & look forward to welcoming you again soon in Service for a visit just as personable!

Heather Gagnon is very professional with her job. She is...

Heather Gagnon is very professional with her job. She is very knowledgeable about cars and the service that they need. She is very friendly and a pleasure to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Steve, Heather & Trey know our cars as thorough as they knows how to deliver just that ultimate experience you & your Mazda deserve! :) We really appreciate you taking your time to share such outstanding feedback with us & look forward to welcoming you again soon in Service for a visit just as stellar!