Reviews
Vacation Saviors!
We drove in from NYC and our CX5 needed some attention. We can through the dealership with no appointment and the guys at the service department accommodated us and were able to get our issue resolved. They were warm, caring, professional and knowledgeable. They answered all my questions and walked through what the issue was and how it was resolved. I can’t thank them enough! Give them all your Mazda business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Francisco, thank you so much for sharing such warm praise on behalf of Trey with us at Stevenson-Hendrick Mazda - no matter how long your vacay, just our customer-orientated experience is always here to stay! We look forward to welcoming you & your family again next year for a visit just as attentive!
Heather is Amazing...kind and helpful!The entire service...
Heather is Amazing...kind and helpful! The entire service staff was on point and the price was fair. Nothing but great experiences with Mazda of Wilmington from sale to service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nelson, at Stevenson-Hendrick Mazda, Heather, Royce, & our team are always on-point in delivering just that out-of-this world experience! We really appreciate you taking your time to share such amazing feedback with us & look forward to seeing you again soon in Service!
These guys saved our vacation! We drove in from NYC and...
These guys saved our vacation! We drove in from NYC and our CX5 needed some attention. We arrived without an appointment and they were able to accommodate us and take care of our issue. They were all warm, welcoming and very professional, answering all our questions and going over what was wrong with our SUV. They saved our vacation! Give them all your Mazda business!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Francisco, thank you so much for sharing such warm praise on behalf of Trey with us at Stevenson-Hendrick Mazda - no matter how long your vacay, just our customer-orientated experience is always here to stay! We look forward to welcoming you & your family again next year for a visit just as attentive!
The team was great, treated me with care and respect!...
The team was great, treated me with care and respect! They always greet me with a smile and are very helpful! I drive all the way from jville to this Madza for that reason!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pennie, at Stevenson-Hendrick Mazda, Trey, Alex, & Madison always go the extra mile to ensure just that customer care & your smile! We really appreciate you taking your time to share such great feedback with us & look forward to welcoming you again soon in Service!
These guys and girls are absolutely awesome to work with....
These guys and girls are absolutely awesome to work with. Everyone is always polite and punctual. I never have a problem getting help or answers to my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James, we're so pleased to know your experience with Heather & our team is as absolutely awesome as your truck! We really appreciate you taking your time to share such stellar feedback with us at Stevenson-Hendrick Mazda & look forward to welcoming you again soon in Service for a visit just as professional!
Bryce Barnes professional, courteous. and responsive....
Bryce Barnes professional, courteous. and responsive. Paid attention to detailed. Extremely helpful in understanding the Mazda Products. Extremely knowledgeable. Pleasant to work with. Really went the extra mile to make the experience was pleasurable for us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rebecca, thank you so much for taking you time to share such stellar feedback with us at Stevenson-Hendrick Mazda - Bryce always goes the extra mile to ensure you drive in style ;) We look forward to seeing you again soon in Service for a visit just as accommodating!
We have now bought several cars from this dealership and...
We have now bought several cars from this dealership and were treated very well each time during each sale also Heather in the service department has treated us very well and he’s taking good care of our vehicles
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dan, Heather knows our cars as thorough as she knows how to deliver just that ultimate experience you & your Mazda deserve! :) We really appreciate you taking your time to share such stellar feedback with us & look forward to seeing you again soon in Service!
Recently I had my cx9 serviced here. Service Adviser...
Recently I had my cx9 serviced here. Service Adviser Heather was very professional and helpful. She provided detailed explanations of what is and is not needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so pleased to know Heather always strives to ensure every last detail of your experience is as great as your CX9! We really appreciate you taking your time to share such stellar feedback with us & look forward to seeing you again soon in Service!
Great service, friendly staff, convenient and better...
Great service, friendly staff, convenient and better pricing than other dealers outside the area. We are very happy to transition to this Mazda dealership. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eric, no matter if you're in or outside the area, Cody always strives to deliver just that out-of-this-world experience! We really appreciate you taking your time to share such great feedback with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service!
You gotta love it when they remember your name. Stevenson...
You gotta love it when they remember your name. Stevenson Hendrick Mazda of Wilmington has an outstanding staff in their service department!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sandy, thank you so much for sharing your lovely feedback with us - at Stevenson-Hendrick Mazda, outstanding customer service is the name of the game with Heather & Trey! We look forward to welcoming you again soon in Service for a visit just as remarkable!