Reviews
Heather was terrific. She kept me well informed and...
Heather was terrific. She kept me well informed and provided sound direction on my future service needs. The new facility is very nice and having a traffic signal at the entrance is an added bonus!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
At Stevenson-Hendrick Mazda, we always have the green light on just that customer-oriented experience! Thank you so much for taking your time to share such terrific feedback on behalf of Heather, especially of our brand-new dealership. We look forward to seeing you again soon in Service for a visit just as attentive!
We are so pleased to have purchased our 2021 Mazda cx 5...
We are so pleased to have purchased our 2021 Mazda cx 5 here. Royce, Brian, Paul and Madison were incredible to deal with. They answered every question we had. Madison came to our home and took her time setting up all the features on our vehicle including the garage door opener which we didn't even know it had. We felt completely comfortable and not pressured to purchase our new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cherylyn, we're so pleased to know Royce, Madison, Brian, & Paul worked together to not only set-up your garage door opener but deliver just that timeless experience every time! Thank you so very much for sharing such incredible feedback with us at Stevenson-Hendrick Mazda & we look forward to seeing you soon in Service!!!
Service department does a great job! I have never had a...
Service department does a great job! I have never had a problem they haven’t taken care of professionally and quickly. They have always communicated well with my wife and I.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shannon & Bill, we're so pleased to know Heather always takes care of you just as quick as your Mazda drives! We really appreciate you taking your time to share such outstanding feedback with us at Stevenson-Hendrick Mazda & look forward to seeing you soon again in Service!
Great place to get service!
These guys are just great. I trust them with my car and would recommend them to anyone looking for help with repairs or routine service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Candace, your customer-oriented experience is just as routine as your service at Stevenson-Hendrick Mazda! Thank you so much taking your time to share such great feedback with us on behalf of Jeremiah. We look forward to seeing you again soon in Service for a visit just as stellar!
Great place to buy or service your car. Top notch...
Great place to buy or service your car. Top notch customer service again today. They seem to really care about their customers and I won't go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Candace, thank you so much for sharing such great feedback with us on behalf of Jeremiah at Stevenson-Hendrick Mazda - no matter the time, we always strive to deliver just that top notch experience! We look forward to welcoming you again soon in Service!
From the moment I pulled into the service area I was...
From the moment I pulled into the service area I was greeted by Heather, reviewed service required and she updated me while I waited in the comfortable waiting area. Wait time was very reasonable and everyone was friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Patrick, thank you so much for sharing such kind words on behalf of Heather with us at Stevenson-Hendrick Mazda - from the moment you pull-in, we strive to ensure your experience is nothing but 10/10! We look forward to seeing you again soon in Service!
They go out of their way to make sure the customer is...
They go out of their way to make sure the customer is happy. Madison spent several hours and resolved a technical Android auto issue. Other dealers i have been to have said "Nothing we can do" and sent me home. They are fair negotiators when buying a car. The service appointments are at convenient times. I would recommend Stevenson Hendrick when buying a Mazda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
At Stevenson-Hendrick Mazda, we always go out of our way to ensure we have everything to do with you both going home happy in your brand-new Mazda :) Thank you so much for taking your time to share such outstanding feedback on behalf of Madison, Jess, & Trey. We look forward to seeing you again soon in Service for a visit just as accommodating!
Awesome Salesman Royce !
Royce is very nice, Knowledgeable and patient in helping me selecting and purchasing Mazda CX-5. He did a good job of following up with me after purchase! Strongly recommend him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chen, we're so pleased to know your experience with Royce is just as awesome as your brand-new Mazda! Thank you so much for taking your time to share such outstanding feedback with us on behalf of Royce with us at Stevenson-Hendrick Mazda. We look forward to seeing you soon in Service for a visit just as accommodating!
I love going to Mazda when cody is working. I feel as if...
I love going to Mazda when cody is working. I feel as if he’s very honest with me about what’s going on, he always takes the time to explain everything to me and goes over the breakdown of prices.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Marie, thank you so much for taking your time to breakdown such a lovely experience with us on behalf of Cody at Stevenson-Hendrick Mazda! We look forward to seeing you again soon in Service for a visit just as transparent!
Great Service Department.. New to Wilmington and Heather...
Great Service Department.. New to Wilmington and Heather Gagnon was very professional, kind, and patient!! Very Efficient Service dept will definitely return..Answered and Explained
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Patricia, we're so pleased to know Heather not only welcomed you to Wilmington but as a part of our family with just that attentive experience! We really appreciate you taking your time to share such great feedback with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service!