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Fields Lexus Glenview

(2,918 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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Best experience.

Best experience. Service Manager Jeff K. and the Fields Lexus Glenview team provide the best customer service! From appointment scheduling to receiving outstanding service for our vehicles to the beautiful waiting area, Fields Lexus Glenview provides outstanding customer service. Jeff’s expertise, knowledge, guidance and kindness is why we keep coming back. Jeff, thank you for always providing such a high level of customer service. We so appreciate it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Kim, it's fantastic to know that Jeff and our team at Fields Lexus Glenview consistently provide you with top-notch service and assistance. We appreciate your kind words and loyalty, and look forward to seeing you next time! Safe travels until then!

Service was great!

Service was great! Job was done professionally and fast. Malinda at service desk was really helpful and responsive. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Zoya, we're delighted to know that you had a great experience with Malinda and our team at Fields Lexus Glenview. Thanks for the positive feedback!

Fields Lexus Glenview Service Manager Jeff is the best!

Fields Lexus Glenview Service Manager Jeff is the best! Really appreciate his expertise and knowledge. Always goes out of his way to help and provide the best service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sal, it's great to know that Jeff and our team at Fields Lexus Glenview were able to provide you with the top-notch service we strive for. We appreciate your feedback!

Was happy with the service Jesse provided for me on

Was happy with the service Jesse provided for me on Thursday march 21, my car was ready on time, I appreciate it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Natasha, we're glad to know Jesse provided you with timely service at Fields Lexus Glenview. Thanks for sharing your experience!

The service team l(Jeff) and sales(Nate) at Fields are

The service team l(Jeff) and sales(Nate) at Fields are best in class! Thumbs up!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for recognizing Jeff and Nate for their excellence! The team at Fields Lexus Glenview is committed to top-tier service and we look forward to working with you for miles to come!

Jeff, Service Manager, is absolutely the best.

Jeff, Service Manager, is absolutely the best. He takes the time to listen and always does what is required. That is what service is about.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bart, we're delighted to know that Jeff has been able to provide you with such excellent service here at Fields Lexus Glenview. We appreciate your feedback and look forward to assisting you in the future!

I wanted to take a moment and thank a few people at this

I wanted to take a moment and thank a few people at this dealership. I recently needed some service done on my mint 2009 Lexus GS450h and I want to tell everyone about my experience. History about the car, I bought it about 6 months ago as a daily driver (my 23 MINI JCW, also from Fields, is a summer only car). The GS had only 48k miles on the clock and so I made sure to purchase an extended warranty because it is low mileage but older. I contacted Alana Maxwell so she could refer me to someone in service who was the great Marvin Dumanlang. I was in the car business for 13 years and changed careers a year and a half ago so its important since I have no control over my own experiences and have to rely on others. All I can say is that they have been nothing but fantastic, comfortable, an overall flawless and great experience. I cannot leave out Anastasia Stergiou, she has been fabulous and helpful as well and her outfits are ON POINT always! Thank you all for reading, always be nice to the service and dealership staff as they are all top tier to work with from sales to service. Fields Auto Group as a whole is very good and not like other groups.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're glad to know that Alana, Marvin, and Anastasia made your service experience a positive one at Fields Lexus Glenview. We appreciate the kind words about our team's efforts!

Consumer response

I appreciate you all <3

Very good smooth professional help!

Very good smooth professional help! My salesman he was very kind and helpful! I highly recommend this place for buying Lexus 👍🏻

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steve, we're delighted to know you had a smooth and professional experience at Fields Lexus Glenview. Thanks for recommending us! Enjoy your new Lexus!

Sales person was excellent no pressure layed out the

Sales person was excellent no pressure layed out the pricing structure and left us alone to make our decision

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thomas, we're glad to know you had a pressure-free and transparent experience with our sales team at Fields Lexus Glenview. Thanks for the positive feedback!

I had a great experience.

I had a great experience. Paul Caputo was very knowledgeable and a pleasure to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Arnie, thank you for sharing a great review of Paul and Fields Lexus Glenview!