Reviews
Everything you could ever want in sales.
We were just looking to see what was out there. After finding out our needs, Ric 1st showed us the new cars. Then he selected several used cars to look at. We test drove 2 cars. Then Ric gave the pros & cons of each tailored to our needs. We ended up getting exactly what we wanted in a used car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this review. Congratulations on your new vehicle! We are happy to hear Ric was very helpful and could find a vehicle that best fits your needs. Please call Ric or any of our associates if there is anything we can help you with.
Bredemann Lexus- a dealer to partner with!
Who you buy your car from does make a difference. Go where you will be treated well, have your car serviced by knowledgeable ,honest people who understand that your car is an important , major investment. I have found all those qualities in Bredemann Lexus. It's been a good partnership so I bought my 2nd new car from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Bernie for sharing your experience with us online and choosing Bredemann for the purchase of your vehicle! Customer service is very important to us and we are proud to read your review! We look forward to helping you with any sales or service needs you may have in the future!
Unbelievable customer service
I didn't start out planning to buy a Lexus, or planning to buy from this dealership. The experience I had with Howard Meron and Wayne Phillips was incredible. They were knowledgable, informative, friendly and patient. Howarhas spent more time with me since I bought my car than even while I was trying to decide to buy? He even came to my home to make sure the garage door opener worked correctly! I can't imagine buying a car anywhere else again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for leaving us this detailed kind review. Congratulations on your new Lexus, we hope you are enjoying it! We are thrilled to hear Wayne, Howard and our staff were very accommodating throughout your vehicle purchase. Please call us if you have any questions, concerns or simply need to review the wonderful features your vehicle has to offer!
Amazing dealership, fantastic salesmen!
I've never felt so good about the experience of buying a car. Howard Meron and Wayne Phillips really listened to me to make sure I was getting the car I that met my needs! No pressure, lots of information. Once I decided to buy, Howard spent even more time making sure I knew my car...and has followed up to schedule follow up appointments since it really isn't possible to master these "computers on wheels" in a single session. He even came home with me to make sure my garage door opener would work properly! I didn't start out planning to buy a Lexus, I keep my cars a long time and research options before I buy. I visit multiple dealerships. Things will be different in the future though since I can't imagine buying a car from anyone else ever again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for leaving us this detailed kind review. Congratulations on your new Lexus, we hope you are enjoying it! We are thrilled to hear Wayne, Howard and our staff were very accommodating throughout your vehicle purchase. Please call us if you have any questions, concerns or simply need to review the wonderful features your vehicle has to offer!
Thank you so much for leaving us this detailed kind review. Congratulations on your new Lexus, we hope you are enjoying it! We are thrilled to hear Wayne, Howard and our staff were very accommodating throughout your vehicle purchase. Please call us if you have any questions, concerns or simply need to review the wonderful features your vehicle has to offer!
Amazing customer service! Super friendly and honest!
I had the pleasure of working with Kathy Walsh. She was very friendly , knowledgeable and honest. We usually don't like dealing with dealers because of the past experiences elsewhere but, Kathy change all that in one day. The process was painless. I would highly recommend this dealer and will direct car shoppers to Kathy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us online. We are so happy to hear Kathy was very helpful when vising our dealership and we are proud to read this review, will be sure to share it with Kathy! Buying a new car can be a very stressful experience and we are glad to know Kathy was able to make it as painless and possible and help find the best vehicle for you! Please call us if there is anything else we can assist you with.
Excellent customer service for a first time new car buyer!
I recently purchased a new 2015 Lexus RX 350 F Sport and had the pleasure of working with Kathy Walsh in the sales department. She was professional, courteous and made the entire experience seamless and easy from start to finish. I highly recommend this dealership and Kathy to anyone interested in a new or used Lexus vehicle. I'm not your typical buyer as far as demographics as a younger woman, and despite that, I was still given the attention and care that I wanted and felt I was very well taken care of as far as my needs and questions throughout the entire process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this kind review. We are very happy to hear you had an enjoyable experience at Bredemann Lexus working with Kathy while looking to purchase a new vehicle. If there is anything else we can do for you, please let us know, until then we hope you are enjoying your new RX F Sport!
Great experience! Great deal! Customer for life!
I was looking to sell my 2007 ES 350 and purchase a newer model. I had been to several dealers and had not enjoyed the experience nor the deals. When I arrived at Bredemann I was hoping for something different and I certainly found it. From the moment I walked through the door the experience just felt more positive. I worked with Dave Hahnenstein who listened to what I was hoping to accomplish and then begin working with me to see that it happened. That same day, I traded in my '07 and drove away in a beautiful '12. I highly recommend this dealer - especially, Dave. In fact, we will be going back within the next 4 or so months to get a 2nd car from Dave.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us online. We are so pleased to hear you had an enjoyable experience working with Dave and was able to find a vehicle that best fit your needs! We look forward to helping you with any sales or service needs you may have in the future. Please give us a call or stop in if you have any questions or concerns!
Excellent, friendly, professional, and no-pressure
I recently had the pleasure of dealing with Charles Raslina in connection with trading in my Lexus. I have always shied away from dealers because of the typical stereotypes which accompany those that work there. But it was a very pleasant surprise to stumble upon a salesman who doesn't fit that mold. From the start, Charles was extremely professional and courteous. He called back when he said he would and provided me with accurate information every single time. As a result, when I went to Bredemann, there were absolutely no surprises and everything was handled exactly as expected. I am now looking for my next Lexus and see absolutely no reason for going anywhere else. Charles has kept me up to date with their car inventory, answered all my questions regarding their available cars, and throughout all this I have not felt pressured a single bit. I know the car that I want and it's a breath of fresh air to work with a salesman who recognizes that. For me, he's been able to strike that balance between providing me with enough information and allowing me to make a decision, and in my view that is what makes for a great salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us online and leaving us this kind review, we will be sure to share this with Charles. We are so pleased to hear you have had many enjoyable experiences at our dealership and working with Charles. We look forward to helping you with any sales or service needs you may have in the future!
Excellent, friendly, no-pressure, and honest
I recently had the pleasure of dealing with Charles Raslina in connection with trading in my Lexus. I have always shied away from dealers because of the typical stereotypes which accompany those that work there. But it was a very pleasant surprise to stumble upon a salesman who doesn't fit that mold. From the start, Charles was extremely professional and courteous. He called back when he said he would and provided me with accurate information every single time. As a result, when I went to Bredemann, there were absolutely no surprises and everything was handled exactly as expected. I am now looking for my next Lexus and see absolutely no reason for going anywhere else. Charles has kept me up to date with their car inventory, answered all my questions regarding their available cars, and throughout all this I have not felt pressured a single bit. I know the car that I want and it's a breath of fresh air to work with a salesman who recognizes that. For me, he's been able to strike that balance between providing me with enough information and allowing me to make a decision, and in my view that is what makes for a great salesman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us online and leaving us this kind review, we will be sure to share this with Charles. We are so pleased to hear you have had many enjoyable experiences at our dealership and working with Charles. We look forward to helping you with any sales or service needs you may have in the future!
Customer
Every time I have been to Bredemann Lexus, the service has been outstanding. Renis is such a pleasure to work with. She is knowledgable, professional and a genuine person. Renis, Rick, and Marvin always go above and beyond to make sure questions are answered and needs are met. I couldn't be happier with my purchase and the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this kind review and sharing your experience with us online. We are so happy to hear you have had many enjoyable experiences at our dealership, whether it be in our sales department or service. We look forward to helping you with any sales or service needs you may have in the future. Please call us if there is anything we can help you with!
