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Fields Lexus Glenview

(2,918 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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They do a GREAT job on servicing And deliver on time

They do a GREAT job on servicing And deliver on time and provide a loaner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fields Lexus Glenview! We appreciate your support.

Melinda was very helpful.

Melinda was very helpful. She solved my issues. Made some suggestions that I followed. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great that Melinda was able to assist you with your concerns and provide helpful suggestions! She'll be ecstatic to receive your positive feedback. Our team appreciates your business and hopes to see you again at Fields Lexus Glenview!

WOW….. Kevin B in Service is a Rock Star!!!

WOW….. From start to finish Kevin B in service was knowledgeable,professional and attentive to my questions and concerns! He listened and recommended the best service routine to maintain my “ older Lexus”! Kevin wasn’t pushy but was clear on what had to be done maintenance wise and worked with me respectfully! Thanks Kevin you made me a Fields customer for LIFE!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Maggie, we are thrilled to hear that Kevin provided you with such excellent service! It's wonderful to know that he was able to recommend the best maintenance routine for your vehicle and work with you respectfully. Thank you for choosing Fields Lexus Glenview and we look forward to serving you next time!

Jim helped us tremendously in making our purchase

Jim helped us tremendously in making our purchase possible. He kept me informed about the status of my new car every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that Jim was a great help during your purchase at Fields Lexus Glenview! It's wonderful to know that he kept you informed about the status of your new car every step of the way. Thank you for taking the time to share your experience.

Repair of my RX350

Excellent qualified mechanics. I feel confident that the repairs are performed in a workmanship manner. Beautiful modern equipped Lexus dealership with the state-of-the art equipment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We love to hear you had a 5-star experience at Fields Lexus Glenview. Thank you for choosing us, we appreciate your business and we hope to see you back for your next service!

Bob, from Fields Lexus Glenview, made my experience with

Bob, from Fields Lexus Glenview, made my experience with the dealership - The best ever period. I planned to buy another vehicle from Fields Lexus Glenview just because of the way Bob treated my purchase. Once again Thanks to you Fields Lexus Glenview for having Bob on the Sales team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fields Lexus Glenview and for sharing your feedback. We are thrilled to hear that Bob made such a positive impact on your experience, and we appreciate your kind words! We hope to see you again in the future!

Dealer response

We look forward to working with you again soon!

Consumer response

I am having another deal for Lexus SUV with Bob B. sooner. Thanks!

Recently renovated showroom and service check-in areas

Recently renovated showroom and service check-in areas are pleasant spaces. New cafe in Showroom has coffee, drinks, snacks and food and ample room if waiting for service. My service was completed thoroughly and professionally as discussed when I checked-in and price was as quoted. Easy to get a loaner vehicle. Overall a very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Frank, thank you for taking the time to share your experience at Fields Lexus Glenview! We are thrilled to hear that you enjoyed our recently renovated showroom and service check-in areas. We appreciate your confidence in our team to get the job done and hope to see you again down the road. Safe travels!

Excellent dealership!

Excellent dealership! Glad I switched to this dealership from my original dealer! You’re honest and trustworthy with your service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that you're happy with your decision to switch to Fields Lexus Glenview! Thank you for taking the time to share your positive experience with our dealership. We aim to provide honest and trustworthy service for all of our customers. Please don't hesitate to reach out if you need anything in the future.

Excellent Service

The quality of the service was excellent, and being provided a loaner was extremely helpful. A bit pricey, but, overall, a good value and very convenient. Was able to pick up my car after 6, so I did not have to cut my work day short. The cafe is a wonderful perk.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

We're so glad to hear that you enjoyed your experience at Fields Lexus Glenview! We appreciate your kind words about our service quality, loaner program, and convenient hours, as well as your constructive feedback about our pricing. Our cafe is always a great place to relax while waiting for your vehicle. Thank you for choosing to do business with us and we look forward to seeing you next time!

A delight 😃🍀👍🚙

Absolutely 👍 great experience 😃!!! I am a client of this dealership for over 22 years but this visit was exceptional 😃 Anthony is super nice 😎 Informative and greets everyone with a big smile 👍😄 always quick to help!! Jesse listen to all I asked for, absolute delight !!! My car 🚙 was ready to go in record time;service done, really clean 😃👍and beautiful paint preservation job !!😃 Thank you Guys !! 🌺 Great standard , Very Nice Stuff and modern remodeled Dealership including washrooms 😃…🚙🍀 Eva

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Eva, thank you for your loyal business and for this lovely review of Fields Lexus Glenview! We will pass along our appreciation to Anthony, Jesse, and the team. See you next time!