Reviews
An excellent overall experience with exceptional service
An excellent overall experience with exceptional service by Marvin, your Service Representative. Marvin thoroughly explained the repairs required and when the work would be completed. The repair work was completed as promised to my total satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review and kind regards for Marvin! The Fields Lexus Glenview team is thrilled you are satisfied with our services. Ensuring our customers understand our work is our goal, and it looks like we did just this. Thanks again for stopping in!
I wanted to share my great experience at this dealership.
I wanted to share my great experience at this dealership. I have had multiple Lexus cars and just leased a new RX 350. My sales consultant, Keith Tennyson, was informative, patient and had all information required in timely fashion. Howard Meron, technical specialist, is a font of information and went through all the tips, tricks and enhancements to effectively using the new car. Lastly, John Hash, is the new car sales manager. He has been involved in all four of my Lexus cars, even under a different dealership name. He always remembers me and wants to ensure a have a great experience and that I will choose to lease my next car through them. I highly recommend using this dealership to explore your options on Lexus cars and to utilize this group as you finalize your deal. They are fantastic. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! It is delightful for us to see that Keith, Howard, John, and the team are going above and beyond to create wonderful car-buying experiences for our valued guests. Thank you so much for your continued support of Fields Lexus Glenview and congrats on your new car!
Paul was extremely helpful and honest.
Paul was extremely helpful and honest. I would buy a car from him in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the kind of feedback we love to see. Thank you for trusting Paul to provide a great buying experience. All of us at Fields Lexus Glenview wish you many safe and happy miles!
Service is excellent, both in finding new cars to my
Service is excellent, both in finding new cars to my specs, and in the actual servicing of my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your continued business, Al! It is gratifying to hear that you have had such positive experiences with our sales and service teams and we look forward to the next opportunity to assist you here at Fields Lexus Glenview. Thank you for leaving a review!
Reliable, excellent service
I have been a customer of Fields Lexus for over 10 years. I have purchased from them and also use them regularly for car service and repairs. They are highly responsive and provide excellent customer service. They have a very convenient valet pick-up / drop-off option instead of having to bring the car in. Super reliable. Recently I was suspecting some issues with the hybrid battery on my ES 300h but they checked it and in fact advised me against doing anything right now for it, saying the battery appeared to have plenty of life left in it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to review us! We want the most for our guests, and we are so glad to hear that you had such a successful service experience working with the Fields Lexus Glenview team. Drive safely in your Lexus ES 300h, and we hope to see you back again down the road!
My car is a 2004 RX330 and I always returned for service
My car is a 2004 RX330 and I always returned for service with Glenview Lexus because I was always happy with their service. The mechanic Lawrence Rigor knew my car so well that I always asked for him. He is excellent . Malinda and Marvin were always helpful and knowledgeable. I also love the coffee and little treats in the waiting room.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us to take great care of your 2004 Lexus RX 330! We are thrilled that Lawrence, Malinda, and Marvin are always so helpful and attentive. See you next time at Fields Lexus Glenview!
I am a happy loyal customer for the last 16 years+.
Fields kept us informed through the long wait that is now
Fields kept us informed through the long wait that is now normal for a new car. We received many updates as they searched for the model with the accessories we wanted. The transaction was smooth without any surprises. Delivered as promise. Howard Meron in the technology department was extremely helpful in educating us with all the tech components of the car. Every component thoroughly explained, with offers of continued help should we need it.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Robert - We appreciate you trusting us with such an important purchase and are thrilled that you received communicative service throughout the process. It's also wonderful that Howard ensured you would be confident behind the wheel before you headed home. Thank you from the entire Fields Lexus Glenview team!
Excellent
I brought my vehicle in for Service. Kevin Barth was the Dealer rep. He was polite helpful and prompt The work was completed on time. I would be pleased to work with him any time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Richard - Thank you for leaving Fields Lexus Glenview a five-star review! We will thank Kevin for ensuring you were taken care of during your service visit, and everything went smoothly. Drive safe, and we'll see you down the road!
Did a great job for out of state customers.
Did a great job for out of state customers. I would certainly purchase another car from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car! Thank you for trusting Fields Lexus Glenview with your business and leaving us a five-star review!
Scheduled maintenance
Treated polity by all persons that I came in contact with Bianca, the person that issued my loaner car and the cashier. Car was completed on time with a copy of the multi point
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi George - Thank you for the excellent review for Fields Lexus Glenview! We are pleased to hear that Bianca and our team provided you with detailed service and left you feeling confident in our work. Drive safe, and we'll see you down the road!
