Reviews
I have been a customer since 1995, the service is alway's...
I have been a customer since 1995, the service is alway's excellent and professional. The dealership is alway's neat and clean. Marvin explains the 'work that nead's to be done, after the tech does his inspection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony - we're glad you've had such excellent experiences with us over the years! From all of us at Fields Lexus Glenview, thank you for your loyal business, and safe travels till we see you next!
Alway's have received excellent service since 1995.
The Field's team is great, they are very professional, I have alway's received excellent service.
Good morning everybody at the fields Lexis were amazing...
Good morning everybody at the fields Lexis were amazing they were sofa helpful with explaining everything about the new car and I will recommend you always thank you so much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled that you felt so well taken care of and well informed by our team! Thank you for trusting Fields Lexus Glenview with your purchase, and for sharing your glowing feedback. Enjoy the ride!
The service at Fields is superior!
Fields is such a superb dealership. Their service is second to none. I was looking to buy a used Lexus RX350 for over two weeks. I went to one dealership in Gurnee, Bob Rohrman where the salesman refused to write me an invoice with the total price of the car then also refused to have me take the car for a repurchase inspection stating that the same reason I don't trust to buy the SUV without inspection is the same reason they don't trust the mechanic I would have inspect it. Needless to say, I walked away. At Fields Lexus in Glenview, Keith the Salesman person answered my questions and allowed me to take the SUV for a test drive on my own and told me I could drive it as far as I wanted. He also allowed me to take the care for a repurchase inspection to my usual service center. The whole transaction was transparent: he presented me with the sales invoice with the total cost and I didn't have to beg! I had my previous SUV serviced at another Fields but I have to say, the service at Fields is superior.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Melody, thank you for the great review! We are thrilled to hear that you had such an outstanding purchase experience working with Keith and the Fields Lexus Glenview team made our day. Drive safely in your new Lexus RX 350, and enjoy it! We hope to see you back again down the road!
I JUST PURCHASED MY FIRST CAR FROM THIS DEALERSHIP. MY...
I JUST PURCHASED MY FIRST CAR FROM THIS DEALERSHIP. MY SALES CONSULTANT WAS KEITH TENNYSON. HE MADE MY EXPERIENCE THE BEST I HAVE EVER HAD IN BUYING A CAR. KEITH WAS SO PLEASANT, CALM, PROFESSIONAL AND WENT OVER AND ABOVE GETTING ME WHAT I WANTED. I WOULD HIGHLY RECOMMEND KEITH AND FIELDS LEXUS IN GLENVIEW. I ALSO HAD THE PLEASURE OF CONSULTING WITH HOWARD MERON, FIELDS EXCEPTIONAL PRODUCT SPECIALIST. HE SAT WITH ME AND EXPLAINED THE WORKINGS OF MY NEW CAR. HE WAS VERY THOROUGH, A SUPER GENTLEMAN, AND I WALKED AWAY FEELING CONFIDENT THAT I COULD DRIVE HOME WITHOUT CONFUSION. HOWARD WELCOMED MY QUESTIONS AND ASSURED ME THAT I COULD CALL HIM WITH ANY QUESTIONS CONCERNING ALL OF THE NEW GADGETS ON MY CAR. WHAT A TREAT HAVING ACCESS TO SUCH A KNOWLEDGEABLE AND FRIENDLY INDIVIDUAL. THANK YOU KEITH AND HOWARD!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We deeply appreciate you taking the time to highlight Keith and Howard's excellent service. Thanks for supporting Fields Lexus Glenview and congrats on your new car!
I was there for service on my car the gentleman who took...
I was there for service on my car the gentleman who took care of me his name is Kevin was super nice I was in and out less than one hour
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad we made your service visit so quick and easy! Thank you for the excellent review and for taking your business to Fields Lexus Glenview. See you next time!
David Qian is great to work with. He is professional and...
David Qian is great to work with. He is professional and hard working, always returning calls and making sure everything is handled. I definitely ended up with the right car for me. Howard, the tech guru, is also professional and very helpful. He preset my audio for me and it’s perfect. He’s patient, very clear in his instructions, and knows what’s important and what’s not. Both were a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Susan, what a fantastic review! David and Howard will be delighted to hear that their professionalism and efforts were so appreciated by you. We can assure you the pleasure was all ours and we're so glad you selected our team to assist you with your purchase. From all your friends at Fields Lexus Glenview, thank you and happy driving!
Thank you David Qian for always being patient,...
Thank you David Qian for always being patient, knowledgeable and extremely professional. Thank you also goes out to Howard Meron for his valuable additional education.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Fields Lexus Glenview! We are proud to have earned your business and happy to hear that David and Howard went the extra mile to assist you. Drive safely, and we hope to see you back again down the road!
We always look forward to seeing our loyal customers again! Take care and whenever you need us next, we'll be here!
This is my fourth RX (my third from Lexus Glenview) and won't be my last. I'll be back in a few years to work with David again.
Very helpful sales team very impressed with Nate Boma. He...
Very helpful sales team very impressed with Nate Boma. He was able to help me buy two new Lexus cars. The tech team's Howard Meron does a tremendous job helping to learn the great features of the new Lexus SUV's.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to read your positive feedback about Nate, Howard, and the team! Thank you for choosing Fields Lexus Glenview and for taking the time to share your experience. Safe travels in your new SUV!
Great expirience, professionalism sales department. Thank...
Great expirience, professionalism sales department. Thank you Al Holmer! no problem, everything is on the case. Got a gift, discount. Very attentive attitude towards the client. Recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Fields Lexus Glenview, we do all we can to make sure our guests go home in a car that is right for them. Thank you for giving Al such a special shoutout. We wish you many safe and happy miles in your new ride!
I had a wonderful experience buying my new Lexus. Brad...
I had a wonderful experience buying my new Lexus. Brad was our salesman.He was full of information about different models of the SUV I was interested in buying. I liked how he took his time showing us different cars and explaining their differences. Howard was the tech support man who helped me a lot with setting up my car and taught me all the electronic involved in driving my new Lexus. Thank you very much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Lexus, Kathy! We are thrilled Brad could provide an informative and attentive buying experience - this is what we strive for. We will be sure to pass along your kudos to both Brad and Howard for going above and beyond to make sure you went home in a car that is right for you. Enjoy! - Fields Lexus Glenview
